dspeakes Wrote:
-------------------------------------------------------
> While I fully respect your annoyance at what they
> are putting you through and agree they are not
> handling this honorably -- why would you delete
> your notes? How much room were they taking up
> that you felt the need to destroy them after only
> a month?
My notes are on my phone which doesn't have a particularly large amount of storage.
>
> I know I'm a bit of a pack rat, since I keep
> everything forever, but I do not understand why
> you would delete something only a month later,
> especially after it had been questioned once.
> Don't most of the MSC policies say to keep your
> information for six months, a year, or some other
> length of time?
>
I hold on to my receipts for quite a while, but I delete my notes when a report is finalized. I think that's a reasonable expectation. I was told this was finalized twice now.
> Here's your verbatim quote: "I'm sorry, you'll
> need to redeem this voucher (wherever he said to
> go)." If you can't mention the voucher, maybe
> your verbatim quote is, "Good morning, I hope you
> enjoy your visit."
>
> Stupid questions deserve stupid answers, and what
> they're asking constitutes a stupid question.
> Tell them what they want to hear.
I was told I needed to go somewhere else to get my voucher redeemed and had to leave a line. It's hard to explain that without using the word voucher, and if I lie and he says "have a good day" then it doesn't explain why I left one line and got into another and went to another part of the building for a hour and a half.