I just performed three shops for them in the past two weeks. They called me before assigning the shop to me. They were all the same type of shop for the same company. First shop did not go according to Hoyle with them. I was rated above average in quality. Second and third went well. Was rated higher.
They gave me a week window to get them done. Almost blew it for the first one as I forgot it until the last day. Had 24 hours on any day before the due date, report due by 2 PM on the due date.
Overall I received the ratings I earned. They called me ahead of time. There was good feedback and their report was not hard to do.
Do not read so much, look about you and think of what you see there.
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230