I used to do a bunch of bank shops for Maritz. However, I've kinda reached the end of type for a while.
The schedulers are some of the nicest people with whom I have spoken in this business. However, the system is archaic and scheduling frustrating with far too many phone calls.Then, too, shoppers have to call them about scheduling or shop assistance because the company won't use email like just about every other MSC and other business. Some schedulers have voiced their frustration to me about how they are not allowed to email. An email not only provides a reference to which one can refer back later, but also a serves as a paper trail (for both parties) in case of conflicts.