I have performed numerous apartment shops for EPMS but that was in years past and their report form / questionnaire at that time was almost all narrative and quite lengthy. I also recall their online reporting system was not the most user-friendly. When asked, they reported not having updated their questionnaire form in years.
What is their current questionnaire like at present for apartment shops? About how many narrative do they typically require? How do they handle narrative length, i.e. do they employ a built-in character counter in their online reporting system which will tell you if your answer is too long or too short as it is written? If so, will their system indicate acceptable / unacceptable length BEFORE you have finished writing and proofing your narrative (e.g. letters colored green when narrative too short, black when acceptable, and red when too long?) Of does the questionnaire require you to answer all questions then SUBMIT FOR REPORT CHECK before it tells you what you've written and proofed is too long or too short, i.e. a LESS user-friendly system that requires additional time for more editing at the end they could have avoided with properly installed character counters?
EPMS does pay higher fees on average for their apartment shops vis-à-vis standard mystery shops. But due to their report length, you certainly earn it and then some -- at least in years past. Have they updated their questionnaires to make them more user-friendly and hopefully, less lengthy and redundant (e.g. no narratives asking you to repeat same information but in different format, typicaly a beginning-to-end recap at end?)