Intelli shop cheats and lies

I extremely dislike Intellishop. I have been a mystery shopper for over 12 years. I'm still angry about a [brand-name deleted] shop I did years ago that I just found this forum and decided to post on it. I was begged to do a shop at the last minute. It had a bonus on it and was specifically asked by the scheduler to do it. The weather was terrible and snowing but I drove 20 miles to do the shop because I said I would. I spent over an hour conducting the shop and at least that entering the shop. A few days later, an editor told me I had to use some specific terms in my report. Not knowing what those terms were, I went back and added those terms thinking they referred to the features that the salesperson had discussed. The editor later rejected my report and said those terms don't exist. I think it is terrible to trick shoppers to not getting paid. They probably used the shop anyways. Has this happened to anyone else?

Mod note: Please do not link the Mystery Shopping Company with the client.

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No.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
It sounds like you had some kind of misunderstanding and should have let go of this years ago. Why are you letting this situation rent space in your head? Copy what you just wrote, print it out, take a match to it, and let it go.

Sh!t happens to all of us sooner or later. Life isn't fair. People make mistakes. Misunderstandings happen. And ranting about them here years after it happens gives you very little credibility with the forum. You've made three posts here, all of them bashing Intellishop over this ancient incident.

Sorry it happened to you, but get over it for your own sake. It's not healthy to keep dwelling on something unfair that happened to you years ago that you can't do a damn thing about any more.

If you want to learn from others here, stick around, there's a wealth of experience and knowledge here and if you have been shopping for 12 years we can probably learn a thing or two from you. So, welcome to the forum and please let this go.

Time to build a bigger bridge.
Intelli-Shop pros, pays well and on-time

Intelli-Shop cons, strict editing, enslaving...detailed narratives.... yes, again, long required narratives

I have put them aside for now, though the shop pay is reasonable, the demands on the narratives does not measure the time spent on it. So I am learning after 5 months of mystery shops, better off to combine easy shops, and plan the route, and equals to more pay than one shop that will take so much time and energy.
Welcome to the forum, jjk3995. No, I have not had any experience even remotely similar to yours with Intellishop.

You posted that the shop you had difficulty with was years ago and you are still angry about it. Was the shop performed when you were new to shopping? Hopefully, with the experience you have gained in the years following that shop, you have overcome whatever problem you had as a new shopper.

Welcome and happy shopping!
@dspeakes wrote:

It sounds like you had some kind of misunderstanding and should have let go of this years ago. Why are you letting this situation rent space in your head? Copy what you just wrote, print it out, take a match to it, and let it go.

Sh!t happens to all of us sooner or later. Life isn't fair. People make mistakes. Misunderstandings happen. And ranting about them here years after it happens gives you very little credibility with the forum. You've made three posts here, all of them bashing Intellishop over this ancient incident.

Sorry it happened to you, but get over it for your own sake. It's not healthy to keep dwelling on something unfair that happened to you years ago that you can't do a damn thing about any more.

If you want to learn from others here, stick around, there's a wealth of experience and knowledge here and if you have been shopping for 12 years we can probably learn a thing or two from you. So, welcome to the forum and please let this go.
Intellishop OFTEN uses reports (sends them on to Clients who DO NOT reject them) and then doesn't pay shoppers.
It's how they add to their bottom line.
Cheats and scoundrels.
@winemaker wrote:

Intellishop OFTEN uses reports (sends them on to Clients who DO NOT reject them) and then doesn't pay shoppers.
It's how they add to their bottom line.
Cheats and scoundrels.

I'm curious how you know this, winemaker? Are you saying you are employed by Intellishop and that you yourself, along with your co-workers, have often done this? I can't think of any other way you could know this. Or are you just guessing even though you are stating it as though it were fact?

Submitting to the client a few valid reports without paying for them would hardly increase a company's net profits by any significant amount. Any company that made a habit of disallowing valid shops to avoid payment would get a reputation very quickly among knowledgeable shoppers.

Intelli does have a reputation as a PITA, and as a MSC with relatively low pay, but they do not have a reputation for fraud.
How exactly do you know this? Since this is a public forum, this accusation might be libelous. Since I am sure that you don't want to subject yourself to a suit for libel, you must have proof? Could you share that proof with the rest of us, please.

I have sometimes had issues with low scores and issues dealing with their editors, but I find it hard to believe that they OFTEN use reports which they have not paid for.
@winemaker wrote:

Intellishop OFTEN uses reports (sends them on to Clients who DO NOT reject them) and then doesn't pay shoppers.
It's how they add to their bottom line.
Cheats and scoundrels.

Shopping Southeast Pennsylvania, Delaware above the canal, and southwestern NJ since 2008


Edited 1 time(s). Last edit at 05/22/2015 09:54PM by myst4au.
I used to do a lot of shops for them and never had a one rejected. You would think if they were doing this "often" that I would have had at least one rejected at some time or another.

There are two types of people in this world: Those who can extrapolate from incomplete data.
Yea I've done about 100 reports for them within three months and havent had one issue :/ sorry about your experience tho :/

www.Facebook.com/oatsandgrins
So far my experience has been good with them. Recently I took a bonused Travel Center shop. It was on my way to where I was going, but because it was located a long way from anywhere, they offered a bonus. When I got there, there was no store or travel center. It had never opened. I took a picture of the building and reported. The report took less than 5 minutes to complete. The editor wrote "Thanks for going." And I got paid the promised amount.
No I happen to like Intelli and I have not have any problems with them. SOmetimes they send my report back to clarify something but that is rarely.l One or two times of that then you know what to do.
Isn't Intellishop the one who sent reps to a certain chain of restaurants to do revealed mystery shops where the rep had to pay the waiter $20 out of their own pocket if they were in compliance? This was about 12 years ago. They didn't reimburse the reps the out-of-pocket rewards and only paid the fees they promised because of a class-action suit. If I have the wrong company in mind, forgive me, but I think it was Intellishop.
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