I think we've done a very poor job of explaining how payment are being made for assignments completed on our Shop Metrics platform. I apologize for the confusion and hope that I will be able to clear up everything.
At this time, only assignments completed on our Shop Metrics platform are being paid via Bill.com.
When a shopper completes the enrollment/application on Shop Metrics, a Bill.com account is crated for them. This a free Bill.com Accounts Receivable account and can be used to accept payment from any vendor that processes payments using bill.com. There is no charge for this account.
In order to recive payments by direct deposit, shoppers will need to log in to their Bill.com account and add their banking information.
Shoppers do not need to register for a bill.com account. If you already have a bill.com account, you can add our company to your network by clicking on the Network link and searching for "The Sentry Marketing Group". You must search for the exact name of our company.
I understand the frustration of not receiving a password reset link, however, this is not under our control.
If you contact Bill.com for support, let them know that you are an independent contractor with a free Accounts Receivable account. If you need to contact us for assistance, please email
help@sentrymarketing.com or click on the Submit a Support Ticket link from the Shop Metrics homepage.
Edited 1 time(s). Last edit at 10/04/2015 04:40AM by Sentry Marketing.