your comment sounded like you were doing them favors but actually Maritz was the lifeline for you. and now you are frantic?
if it was you in the position of power taking care of them it would be Maritz being frantic, but the reality is you desperately need them.
you help them whenever you can?
No, you anxiously awaited them reaching out to you.
Maybe your not major errors were being late in debriefings, maybe whatever?
Maritz pays well and on time and they are really good people.
So for whatever reason, the old "go to" is gone.
We can never think we got it locked up.
All of these jobs are exactly that, jobs.