I'm feeling better now, and I think I just needed to rant. I need to give the scheduler a chance to reply. I think I should do this without giving more details (maybe it will be resolved). I was upset because I spent a lot of time on my job and reports only to have it rejected. I wanted to get a feel if this was a good company to shop for as I have only been doing this since early July. I took the first job (low-paying) as a means to get my rating numbers up with the company (only to have it rejected). I have done multiple jobs with other companies, and have also gotten phone calls asking if I can do certain jobs as they were having a hard time finding someone (I did do them). I guess I am just hurt because I put so much into my report and shop. I will get over it, and if it doesn't get resolved then there are plenty of other companies out there. My main goal in this was to see if others were having issues, and all have said that it is a good company.
I guess that I could say that I took a job where there were two assigned scenarios. I was assigned #1, and printed the guidelines (which I still have copies of), and according to them I should have been assigned #2. The shop was rejected due to this; I did not complete scenario #2 as scenario #1 was was in my guidelines. At this point, I feel I have completed the job as assigned according to the guidelines I was given. I do not think I am in the wrong. I told the scheduler this and asked for a fax number that I could send the guidelines that I had printed prior to doing the job. I always keep all guidelines and notes for any jobs I have completed until I have been paid for it (in case the company needs further information and for my own records). At this point, I don't even care about the money, it is the principle.
I should also note that I did read of others (on this forum) having issues printing/accessing their guidelines. The problem was a technical one, and was resolved within a few hours. Maybe this had something to do with the mix up?
Edited 1 time(s). Last edit at 08/03/2015 11:49PM by mysteryshopper123.