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Intelli-Shop is becoming frustrating

August 17, 2015 03:25PM
I recently applied for a "self-assign" mystery shop through Intelli-shop. My request keeps going to "pending". I thought that if the shop was a self-assign shop, it would automatically be assigned to me. I have emailed the scheduler and he hasn't replied. When I call the company phone number, no one ever answers the call and their mail box is full. Has anyone else experienced this?
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More Discussions About Intellishop (All Companies)
August 17, 2015 03:30PM
Lorrie, I have not had that experience. It sounds like a glitch on their end. If I tried to make contact and they ignored me, I'd delete the application and move on to something else. They'll get it worked out eventually. Sorry you're not able to self assign as indicated and it would be good if they got back to you but these things happen. Hope you have a really great day.

Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.
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August 17, 2015 03:37PM
That is EXACTLY my experience every time I have attempted to contact Intellishop for at least the past year.

There are reasons that a body stays in motion
At the moment only demons come to mind
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August 17, 2015 09:42PM
I've never had to call the helpdesk and the self-assign works for me. Are you a new shopper to Intelli-Shop? Maybe they have to assign it for you if you're new - until you prove yourself?
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August 18, 2015 12:24AM
Or maybe you lost your self-assign capabilities.
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August 18, 2015 03:26AM
@guanadu wrote:

I've never had to call the helpdesk and the self-assign works for me. Are you a new shopper to Intelli-Shop? Maybe they have to assign it for you if you're new - until you prove yourself?

I finally got in touch with someone and it seemed to be a glitch. I have a "9" average and I definitely have the ability to self-assign. The problem was corrected, at least for this shop.
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August 18, 2015 03:27AM
@Sybil2 wrote:

Or maybe you lost your self-assign capabilities.

No, I didn't lose my self-assign capability; it was a glitch in the system. I hope this doesn't happen each time I apply for a shop.
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