@rasky wrote:
It wouldn't surprise me whatsoever Maritz isn't adaptable to the cell phone....they probably won't realize you can surf the web on your cell for another decade.
I just found out first hand about this sort of thing. In 20 years prior of mystery shopping, I have never cancelled jobs from a MSC before, but I just did from Maritz. The people are indeed nice, but technologically, they are far behind the times. Print everything out? Really? (That costs an awful lot to do in the long term!)
I have a government survey job and they're filling everything out on iPads. Did anyone hear about those?
That was one problem...another is that they seem to think it's a good idea to dress auditors in "business casual" to do outdoor audits in the summertime. Eh??? I think they used to do that in the 1950s, too!