Anyone else having this problem or know of a solution? I am eligible to self assign a shop but the calendar is all greyed out so I cannot pick a date. I am in the correct calendar month and am looking for a date within the range specified. I suspect that the scheduler did not set up the calendar correctly in Sassie. I sent an email and left a voice mail but of course no one has gotten back to me.
I have had this happen and when I contacted the scheduler she explained it to me. I'm not sure I'm remembering right, but I think it had something to do with requirements not to have shops too close together at the same location. When another shopper self-assigns for that location it grays out certain dates and then the scheduler has to go in and change the dates.
We are all here on earth to help others....What on earth the others are here for I don't know.
This happens regularly to me with an MSC using Sassie. The calendar dates are grayed out. I can type the date into the box (when will you complete this shop - or some such), but without highlighting the date on the calendar, it's a no go. I then have to email the scheduler, which is a pain, as I should be able to self-assign. The scheduler advises that it happens to her also, and she has to "work around".