Flash
Thank you for you advice. While I respectfully disagree with points, I appreciate your taking the time to post them for my consideration.
There are many mysteryshopforum members who thnk that the forum should be for shoppers only. Based on the feedback I've received from forum members, I don't think that this is the majority opinion, however, it certainly is the opinion of the most vocal segment of the forum. Personally, I think it's great for the industry when mystery shoppers and mystery shopping companies interact because it helps both parties understand the other's point of view. Increased communication helps reduce misunderstand, increases respect and improves the working relationship.
I understand quite clearly that companies are going to be criticized on occasion. As I review the forum. I don't find that I respond to every post about Sentry and many times my response are simply a brief comment to provide readers with our side of the issue. I am hardly the only MSC representative to participate on mysteryshopforum in this manner. I understand that every business will face criticism and that some will be deserved and some unwarranted. This fact does not give anyone license to post information that is factually incorrect, misleading or vague. Any our effort to post our side of an issue on a public website does not justify the kind of treatment that we've experienced here.
I do agree with you on one point: It's time for us to leave the forum.