Is International Service Check late on payments?

December 20, 2015 07:06PM

I completed six shops with them during their last round of smartphone jobs that began November 1st. The fee structure stated that the shops would be paid out in 3-5 weeks. I have shops that are now six weeks overdue and the scheduler assigned to those overdue shops is not replying. It doesn't surprise me because they seemed to have hired a few whose first language is not English. I remember e-mailing them about something that required and answer and I had to e-mail them a few times because their replies simply stated "k thank you" or "hai thanks"

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December 21, 2015 10:23PM

I have an update. I was able to reach someone and was told that payments are invoiced 3-5 weeks from the shop date and the paypal payment is put through a week after the invoice. This isn't what it says in the paperwork that I printed. I also noticed that they were paying those shops out within three weeks before. It's only been recently that I am receiving payments a month+ from my shop date.

December 23, 2015 02:17PM

good to know as I'm waiting for one too and it seems to be much longer then normal.....

December 23, 2015 03:17PM

My Paypal account was credited last night for the mobile phone shops I had completed with them. I really like this MSC. Great shops and prompt payment.

December 23, 2015 03:22PM

nothing in mine

December 23, 2015 06:14PM

I received mine as well, but not for all of them. I didn't receive payments for shops that I did after Nov 21st. I feel bad for a friend who I referred. He didn't get a payment and thinks he may have given them his old e-mail address on his invoice. He deleted that e-mail address and deleted it from his paypal as well. He's waiting to hear back to confirm the e-mail address that was used. He attempted to register the address again but gmail usually keeps an e-mail address unavailable for quite some time after someone deletes it.

December 23, 2015 06:15PM

@nanabelle wrote:

good to know as I'm waiting for one too and it seems to be much longer then normal.....

They used to pay out every three weeks. They seemed to have stopped doing that this year.

December 24, 2015 01:52AM

I recieved notice today of payment.

Do not read so much, look about you and think of what you see there.
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230

December 25, 2015 02:59PM

my november shops were paid a few days ago.

January 05, 2016 07:34PM

Still haven't been paid for my remaining november shops. The fee invoice that I printed out states that we'd be paid within 3-5 weeks.

January 25, 2016 11:28AM

Hello,

in order to reply about your case, please send an email to Isc-United-States@internationalservicecheck.com putting your T code and we will reply as son as possible

April 04, 2016 01:44PM

I always like to update my threads. I completed six shops during their smartphone round in february and have received my payments up until the shops I did after February 20. I am still missing payments after that. I contacted the schedulers for those shops and was given the same generic "payments take 4 to 5 weeks from shop date" to pay out. I e-mailed the address above and received the same reply. However, the information on the shop page said that we would be paid in 1-5 weeks. I sent a screen shot of this information back to the schedulers and haven't heard from them since. I have acquaintances who did shops for them up until the end of the month and they too have not been paid yet.

Edited 1 time(s). Last edit at 04/04/2016 01:45PM by AnonymousGirl.

April 04, 2016 02:37PM

I just got a payment e-mail from ISC for a shop done on March 3. So, it was paid earlier than I expected, and sooner than the 5 to 6 weeks that I've seen in the past. My February shop with them was paid in 5 weeks, and the March one in just a little more than 4 weeks.

It sounds as if they are telling you correctly what their payment time frame is. Not sure when they've ever paid more quickly, but in the two-plus years I've been shopping for them, my payments have always been within the stated 6-week period. I'm going by the overall shopper information document I have.

Maybe the information in your shop guidelines was incorrect? If so, they should certainly correct it!

I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.

April 04, 2016 02:50PM

@BirdyC wrote:

I just got a payment e-mail from ISC for a shop done on March 3. So, it was paid earlier than I expected, and sooner than the 5 to 6 weeks that I've seen in the past. My February shop with them was paid in 5 weeks, and the March one in just a little more than 4 weeks.

It sounds as if they are telling you correctly what their payment time frame is. Not sure when they've ever paid more quickly, but in the two-plus years I've been shopping for them, my payments have always been within the stated 6-week period. I'm going by the overall shopper information document I have.

Maybe the information in your shop guidelines was incorrect? If so, they should certainly correct it!

How funny! I just received an e-mail too. I did post a link to my copy of the guidelines in the other thread. The payment was still six days late based on that information. Either way, I can confirm that I've been paid. The e-mail hasn't loaded on my phone so I can't see if I was paid for all the remaining shops.

July 05, 2016 02:00PM

I have been waiting for my payment for 8 months now, they just keep giving me explanations and moving the date, being that all my 5 evaluations were approved on november and the payment is partly a reimbursement of money I had to pay myself. I am very disappointed on this company. DO NOT WORK FOR THEM! I have worked for six other international mystery shopping companies and this is so far the only one that I have had touble with. PLUS they blocked me from their facebook page after I wrote my complaint on one of their posts, so I can not even contact them there.

July 05, 2016 02:45PM

While I appreciate you are upset, I've also read this exact post in three places now. Anyone who chooses to read about International Service Check would see this so once is sufficient.

On another note, each shopper is running their own business and will make their own decisions about shopping for a company. Perhaps instead of yelling at us you could explain the situation. What "explanations" are they giving for delaying payment for eight months. Personally I would call them excuses because I find it hard to believe they can actually justify such a long delay which undoubtedly violates their own payment terms.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.

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