Back in December had a lot of problems uploading my debriefings. When I would do a save for later, the only thing that saved was the very first part from the start of the report to the out of stock scenario. Every thing beyond that was blank. They lost my data several times over a two to three week period. When I would do a spell check my document would come back blank. My emails were never responded to. When I called on a landline and asked for the IT person, I was told they didn't have an IT person. Consequently I had many delays in reporting. At one point I just gave up and decided not to do any more MaritzCX shops. The bottom line is that the delays and missed reports that were the result of their software, I have been penalized to the extent that they will not assign me any shops because of my low score. I did have a couple of conversations with a woman who was very knowledgeable with the system and assured me that others were having similar problems. Is there any way I can have my score corrected. By the looks of the comments in the forum the computer problems are ongoing. Fortunately the one client I was doing a lot of shops for is now working a different MSC.