Sinclair Customer Metrics closed shop question

What is their payment policy on a closed location? (website said it was open, and guidelines say to check the website)

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I have never had a closed location with them in the decade or so I have been doing shops for them and I see nothing in their FAQ about closed shops. If I found a location closed which according to the client website was open, I would 1) make absolutely sure that I was at the correct address and 2) take photos that would substantiate my claim that the location was closed. If I had a smartphone I would probably call my Account Assistant while I was at the location to ask how they wanted it handled, otherwise when I got home I would email my Account Assistant to see how they wanted it handled.
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