A Closer Look asking for money back??
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Do you keep track of how much is owed to you and how much you are paid? Did they actually overpay you?
It sounds to me like they are for real. I did not get anything like this, but I have been both overpaid and underpaid by several MSCs over the years (never by ACL), and I have always notified the company that payment is incorrect if it does not match what my records show I should be paid.
I probably would not ignore their e-mail. If they are correct and I owed them money, I would send them a check. If I determined they were not correct, I would respond and explain why I believed they were not correct.
It sounds to me like they are for real. I did not get anything like this, but I have been both overpaid and underpaid by several MSCs over the years (never by ACL), and I have always notified the company that payment is incorrect if it does not match what my records show I should be paid.
I probably would not ignore their e-mail. If they are correct and I owed them money, I would send them a check. If I determined they were not correct, I would respond and explain why I believed they were not correct.
Something similar happened to my friend. Were you paid for the full amount spent instead of the reimbursement limit? She noticed and contacted them first. She did have to write them a check for the overage.
Yes, I received it as well.
Do not read so much, look about you and think of what you see there.
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230
If the agreed upon reimbursement was $35.00 and they paid you $40.68, then yes, you would owe them the money. I've worked with one company where they were to reimburse me $20.00 for a purchase I made. However, my credit card was never charged for the purchase because of a snafu at the place of purchase, and the place wanted to make things right, so they never charged me. Yet the extra $20.00 was showing up on the MSC site for what they were going to pay me. So I notified the company, and they correctly made a $20.00 adjustment to what they paid me. It's only right, and the MSC will have more respect for you if you pay this without a fight. I'd rather have the MSC know they can count on me to be honest with the money...that way, they're more likely to believe my reports and account of events as well.
I'd ask them to take it out of the next reimbursement. Otherwise, they owe you for the stamp and envelope. Frankly, though, I'm surprised they're bothering for such a small amount -- it will cost them more than $5 in time to fix it.
Local grocery undercharged me $4 last week. Went back to fix it, and they said to consider it a gift for that very reason.
Local grocery undercharged me $4 last week. Went back to fix it, and they said to consider it a gift for that very reason.
Now scheduling travel shops for the day after Christmas through mid-January.
$5 overpaid seems small until you multiply that number. They are a great company I really enjoy the shops I conduct for them. I would have sent it back without hesitation after all, you would like the same courtesy from them if they say they noticed you had been underpaid.
I am waiting for the next exciting opportunity!
Tell them you do not have any checks - that like most you haven't used them for years - but that you would be happy to send them a refund by PayPal in the interests of customer service. Remember, you are the vendor and ACL is the customer.
If they shorted themselves and overpaid me by $5, I would return the money, because if they shorted me and owed me $5, I would expect them to pay me.
There's always Bill Pay. I'm surprised people still use/have checks, but I understand why.
"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton
Yes, I did and they were right. I immediately sent them a check and once they received they provided an email thanking me for the quick response.
Believe it or not -- and some people refuse to believe anybody still uses checks -- people are more likely to use checks than cash. Nice article on "cashless society" in this month's Consumer Reports. I still use checks! I have cards for shops that require cards, but I still prefer checks.
I called an overpayment to an MSC once. They thanked me and said to keep it as it would cost them more in time and paperwork to get it reconciled.
As to paying them, I haven't written a check in over five years. I either use a debit card or credit card or I pay cash and get a receipt. I would explain that to them. I would either ask them to take it out of their next payment or offer to pay using debit or paypal.
As to paying them, I haven't written a check in over five years. I either use a debit card or credit card or I pay cash and get a receipt. I would explain that to them. I would either ask them to take it out of their next payment or offer to pay using debit or paypal.
@junk1958 wrote:
I called an overpayment to an MSC once. They thanked me and said to keep it as it would cost them more in time and paperwork to get it reconciled.
I had a similar experience. I mistakenly wrote the wrong amount for tolls and the MSC doesn't require a receipt, so they wouldn't have caught it. I wrote to them to say that they overpaid me, and they said "Thanks for letting us know, and sorry for the delay in response due to the high volume of emails. This is just a matter of .25 cents, so don’t worry about it."
Cash is still king. I don't mean electronic cash (which is what your bank stores.) You should have physical cash in your emergency fund.
[www.consumercredit.com]
ETA: Left out a word
Edited 1 time(s). Last edit at 10/17/2016 02:36AM by PasswordNotFound.
[www.consumercredit.com]
ETA: Left out a word
Now scheduling travel shops for the day after Christmas through mid-January.
Edited 1 time(s). Last edit at 10/17/2016 02:36AM by PasswordNotFound.
I still use checks. I don't have a smartphone so I can't use the pay transfer feature to send funds to someone's bank account. For example when I use checks, I'll pay the service person that came over to my house to repair whatever. I'll check with the service person if it would be okay to pay them with a check before they came over. If a repair bill was something like $200, I wouldn't keep that amount in the house. I might have some cash on hand to pay a portion of the repair bill and the rest in a check. After all, my checks are printed with my address so the repair person knows where I lived.
brad, it is also an integrity thing. The MSC expects you to be honest when you are doing shops for them so that might raise a red flag when you don't respond to their emails regarding their overpayment. I would ask them to take it out on the next reimbursement.
I would expect they would take it out of the next shop I do for them. if it is legitimate.
You can have everything in life you want if you will just help enough other people get what they want ..Zig Zigler
I don't know anyone under 40 who uses checks. I would not send them a check. I would instead ask them to take it out of my next payment, after verifying of course they did in fact over pay.
I would have paid them minus the cost of a stamp. After all, their error, not yours.
I'm over 60 and I don't use checks unless absolutely forced to. I think I have written two in the last four years.
I'm in my 50's and haven't written a check in over six years.
Personally i think it speaks for the company, they overpaid you and the gracious thing to do would be to say next job you do for them, they will deduct amount owed. I just had a situation where i uploaded wrong part of receipt, credit card not one showing what I ordered. i couldn't find it when called, sure it got thrown away.
Scheduler said we'll send report through, you've been doing this job for years, first time this has happened,
but I can't promise the client will accept report without proper receipt, they did have amount. We took our chances. I got a call today, report was accepted. I will get paid...won't make that mistake again.
Scheduler said we'll send report through, you've been doing this job for years, first time this has happened,
but I can't promise the client will accept report without proper receipt, they did have amount. We took our chances. I got a call today, report was accepted. I will get paid...won't make that mistake again.
Live consciously....
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