I recently completed one of those Hotel parking shops for Intellishop. I have done about 1000 parking shops for them and others (mostly others - not exaggerating the numbers). In the shop guidelines, Intellishop put on the first page in a big box the new notes (they weren't really new since they were from 2016, but anyway they still said, "New as of October 2016", etc...). Then on page 7 of the instructions, they had a bullet that had another more recent new note from April 2017 saying that the receipt had to be signed by the hotel cashier. I'm not kidding - forget about the fact that it is a bizarre request, but they put it on page 7 with all of the other old "new notes" right up front?!?! Some might say it is my fault for not picking up the bullet on page 7. However, it also was not on the yellow sticky notes, which every other company does when they have such an important new note.
Then the response you get when you bring up these issues is very smug (Kelly Sipko basically said: "Sorry, nothing I can do" about 10 times). Anyway, there are a couple of VERY ticky tacky companies that couldn't give a damn about shoppers and in my opinion, Intellishop is at the top of the list. Just beware. I would encourage others to make sure they know what they are dealing with with Intellishop. If you do everything perfectly, maybe it won't be an issue, but I recall back a few years ago with an auto dealership, they also did something very underhanded when they put in what was described to me as a "trick question" among the 200 questions to make sure you weren't making something up. I've never had another shopping company ever do that in the 5000 shops I've done.
Anyway, fool me once shame on you, fool me twice, shame on me. Definitely done with this company - not worth their nonsense!