My experience over these years has been that they love to foul up shops and payments whenever possible.
I recently took on a small route of locations in which you look for something at each place then give something to a person if you see it. The route has just the 4 locations BUT when I got my materials yesterday it seems that they're hoping for no one to have what I'm supposed to look for because they only sent me a total of three things to give out.
I sent them 3 emails since yesterday, all ignored so far, asking what if I see three things in the first location and have no more things to give away. I can still take my photo proof of being in each place but there's no point to have me stand there all decked out in my garb looking around for an hour. I'm supposed to do this project tomorrow, I wonder if they took off the holiday really early.
1. Call the, The people on the phone are generally reasonable and will answer all of your questions easily.