@eodermatt wrote:
So, today, I get back a few questions from the editor, including this snooty beauty: "Did you verify the times of operation online before completing your shop?"
Uhm, yes, and I had other shops that day so I went by the times you put in your website instead of reverifying them right before the shop. Maybe if you want your shoppers to go at least half an hour before they close, you should put time frames that correspond with that half an hour, which in this case would mean shop times between 5 and 5:30.
Emotional conclusion: I need to wind down my shopping with A Closer Look,
@eodermatt wrote:
So, yeah, maybe I was a little negligent for forgetting I had do the shop during only the first half hour of the guidelines' time, ..........because you get indemnify yourselves while I get to loose the money I spent!
@eodermatt wrote:
So, yeah, maybe I was a little negligent for forgetting I had do the shop during only the first half hour of the guidelines' time, but you were especially negligent for leaving a three hour time frame open for a shop that could only be done in the first half hour. So, do I get .5 of the blame to your 3.0 part of the blame? Of course not, because you get indemnify yourselves while I get to loose the money I spent!
@eodermatt wrote:
I had a shop for A Closer Look for a dinner shift at a sandwich shop in New York City (5 to 8PM, according to the A Closer Look shop event details). I get to the shop location at 5:59PM (which is well within the 5PM to 8PM range) and the location closes at 6PM. I am their last customer and do the shop to the best of my ability, although I couldn't sit and eat because the chairs were already flipped up over the tables. So, today, I get back a few questions from the editor, including this snooty beauty: "Did you verify the times of operation online before completing your shop?"
@MSNinja wrote:
@eodermatt wrote:
I had a shop for A Closer Look for a dinner shift at a sandwich shop in New York City (5 to 8PM, according to the A Closer Look shop event details). I get to the shop location at 5:59PM (which is well within the 5PM to 8PM range) and the location closes at 6PM. I am their last customer and do the shop to the best of my ability, although I couldn't sit and eat because the chairs were already flipped up over the tables. So, today, I get back a few questions from the editor, including this snooty beauty: "Did you verify the times of operation online before completing your shop?"
what day of week was shop? many places close early on sundays. sandwich shop in nyc prob closes early on saturdays
@LisaSTL wrote:
"Did you verify the times of operation online before completing your shop?"
The editor was asking if you verified the hours of operation with the restaurant, not with the information on the ACL website. Even chain restaurants have different hours within the same city or region depending on the location.
@Jay C wrote:
@eodermatt wrote:
So, yeah, maybe I was a little negligent for forgetting I had do the shop during only the first half hour of the guidelines' time, ..........because you get indemnify yourselves while I get to loose the money I spent!
Actually, you were a lot negligent. You won't be paid, so you lose the money you spent. And the MSC now has to reschedule, probably at the last minute, in order to get the location re-shopped correctly. This is an additional cost of scheduling and another report will need to be edited. The MSC may well have to pay a bonus because you goofed and they must now schedule at the last minute. So, yes, your negligence cost you money. It also cost the MSC money. Own up to your mistake and learn from it.
@LisaSTL wrote:
Where did I mention calling the restaurant? You could have verified the hours on the restaurant website. Truthfully, the way your posts read it is impossible to make heads or tails of what exactly happened and whether you knew in advance the place would close at 6 pm or not.
@LisaSTL wrote:
Your point was and is, you don't care what anyone else thinks and wanted to gripe about the MSC. If you will reread my statement, it certainly could not be considered "harsh" to suggest what you called a "snooty" question was not out of line. You decided to post your complaint on a public forum. Other shoppers will inquire and will comment. There is no need to attack forum members because you are pissed off at ACL. If you have been shopping for long at all, you will know most MSCs do not provide specific hours of operation for each location being shopped. They normally provide the general hours across a chain.
@eodermatt wrote:
So, do I get .5 of the blame to your 3.0 part of the blame? Of course not, because you get indemnify yourselves while I get to loose the money I spent!
Freaking hell!
@Irene_L.A. wrote:
.2 cents....most of my shops SAY do not do the last hour before closing. Mistake happen, own up and learn from them. The MSC wants the job to be accepted and knowing the instructions helps that happen. Admitting, your post was so long, I didn't read it all, but got the jest...my question to newcomers is: why does a simple mistake
take chapters to tell?