Taking a Break from Service Check Job, Editor Issues
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I had the same problems with an Editor...if you don't put everything in exact order or you double space, your grade drops and you have to re-do. The time involved working with that Editor doesn't equal the pay. I like one shop they have, but, just don't see their way of Editing valuable. I got a seven and put in a lot of time, however, everytime you have to change something, your grade drops a point....
Live consciously....
Same here. They are the only MSC I deactivated my account with because I wanted to be sure I didn't accidentally accept another job with them.
This time she didn't request any correction just the bad score and remark. From my last interaction, I'm wondering if the person is not a regular editor but someone higher up that edits occasionally when they are trying to get a job wrapped up. Most of my reports go smoothly with the rare job sent back because I forgot to cover one of the yes answers from the survey in my narrative (I end up with a score of 9 on those, which I deserve for my oversite).
Do they still pay you? If so ignore the scores and remarks and just keep on keeping on.
There are reasons that a body stays in motion
At the moment only demons come to mind
At the moment only demons come to mind
I think on a whole, they have very picky Editors, haven't gotten an easy one yet, and why have to explain yes answers, only reports I have seen this on for this type of shop, so much narritive,
Live consciously....
It's not you. I have done these for a long time, and am just recently getting emails about "issues" and narrative quality. She seems to have a particular burr somewhere. If she wants Coyle-level description, then the job itself needs to have higher value.@wwin wrote:
Honestly, I can't tell if the editor doesn't like me or has an issue with the writing requirement/sample for the job.
"Let me offer you my definition of social justice: I keep what I earn and you keep what you earn. Do you disagree? Well then tell me how much of what I earn belongs to you - and why?” ~Walter Williams
The pay is fairly low and not worth the work. This job is more about the reimbursement. But really, they cut that in half and it now covers the required items + a bit which I can get at half the price or less down the street (and no editor to deal with).
I can understand that. I quit doing Chipotle for similar reasons. I had thought about dropping them for quite some time because I loved doing the shop but I HATED doing their reports and didn't feel like it was worth it. Then I got a bit of nasty feedback from a rude editor and decided I was done. Haven't looked back either!
There are reasons that a body stays in motion
At the moment only demons come to mind
At the moment only demons come to mind
Noooo. The shop I did for them has an initial "purchase" that's pricey. I never look to see my scores, and when I accepted a shop via email from the scheduler and went to the website to confirm, that's when I saw that i got a 5 on my last report. The editor kept sending the report back to me even though she was contradicting the instructions on the report itself. No way was I taking a chance of getting another low score and possibly not getting reimbursed for a hefty outlay of cash. I emailed the scheduler right away that I wouldn't do the shop. And then deactivated myself.@bgriffin wrote:
Do they still pay you? If so ignore the scores and remarks and just keep on keeping on.
Is this a new editor or something? The only shop they had here is gone now. Over the course of a few years I didn't receive many scores less than 10. Once the sample narrative had been removed so without the template I didn't hit the points they way they preferred. To their credit, after questioning the scheduler she was genuinely surprised it was gone and made sure it was there going forward. Another time the editor and I did not quite agree about the upsell. I lost that battle. Every time I did the shop going forward, it was only when bonused. IMO, I won the war
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
At first, I thought it was a new editor because their follow-up questions and rewrite demands were like they didn't know the shop's narrative format well. But after a few phone interactions, I think it might be someone higher up that only edits occasionally (or maybe an editor that only does this job occasionally). Just me speculating.
Is it Christina?
"Let me offer you my definition of social justice: I keep what I earn and you keep what you earn. Do you disagree? Well then tell me how much of what I earn belongs to you - and why?” ~Walter Williams
The company only had one client in my area, who no longer shows up on the boards. (They started as an independent store, became part of a corporate chain, then bought themselves out and went independent again). I did the shop many times, often with nice bonuses. Only had a problem once, and it was completely my fault.
Happiness is not a goal; it is a by-product. Eleanor Roosevelt
@Irene_L.A. wrote:
I had the same problems with an Editor...if you don't put everything in exact order or you double space, your grade drops and you have to re-do. The time involved working with that Editor doesn't equal the pay. I like one shop they have, but, just don't see their way of Editing valuable. I got a seven and put in a lot of time, however, everytime you have to change something, your grade drops a point....
Gosh, that seems really stupid on the editor's part. Sending a report back because it wasn't in the order they wanted and you double spaced, and they want YOU to fix it? It's called job security, editor. It's your job to fix it. As long as all of the necessary information is there they should not return the shop to you to re-do. For crying out loud, how hard is it to take out one of the spaces?!!!!
You make me laugh....in retrospect, seems so dumb...@JASFLALMT wrote:
@Irene_L.A. wrote:
I had the same problems with an Editor...if you don't put everything in exact order or you double space, your grade drops and you have to re-do. The time involved working with that Editor doesn't equal the pay. I like one shop they have, but, just don't see their way of Editing valuable. I got a seven and put in a lot of time, however, everytime you have to change something, your grade drops a point....
Gosh, that seems really stupid on the editor's part. Sending a report back because it wasn't in the order they wanted and you double spaced, and they want YOU to fix it? It's called job security, editor. It's your job to fix it. As long as all of the necessary information is there they should not return the shop to you to re-do. For crying out loud, how hard is it to take out one of the spaces?!!!!
Live consciously....
I do a supermarket for them on a regular basis. They changed the requirements some time ago and it took me a while to streamline my narrative to what they wanted. I suggested they provide a sample narrative but it never happened. I now use a template that I change for the actual situation. This way I am able to provide exactly what is required and no more or no less. I was actually told that I was provided too much info as I adjusted to the new requirements. I still have to watch for those double spaces though. They seem to appear when I copy and paste from Word.
I have found Karin and her team nothing but professionals. Whenever I have needed/wanted their input and advise on either shopping or writing they have been quite forthcoming in a very professional, respectful way.
They key to working with a demanding MSC is communications; it can be mutually beneficial.
While Service Check demands more that other MSCs, there is a certain sense of accomplishment in developing a report that contains qualitative data. Who wants to spend their time doing MarketForce type multiple choice surveys?
They key to working with a demanding MSC is communications; it can be mutually beneficial.
While Service Check demands more that other MSCs, there is a certain sense of accomplishment in developing a report that contains qualitative data. Who wants to spend their time doing MarketForce type multiple choice surveys?
I have been with Service Check since 2004. I have done over 300 shops and my rating is 10/10. The reports are fair. They had a dining client in the SoCal area that no longer appears on the board that aid very well once Bonuses were factored in - and they almost always were. Karin and Kate are good people
I did shops for them some time ago, but no longer receive emails or job offers since I removed myself from their email list. Same issue with the editor. I think of going back but... nah. Not worth the frustration.
I did a bunch of work for them 2 years ago when I first started out. After a couple months, I found better paying shops with less of a report nuisance. Their grocery shops around here are not worth it, even at double the base fee. The pet store shop has a great reimbursement limit, but then you have to deal with their editors. I really like their clients, just wish they were with another MSC.
@Rousseau wrote:
Who wants to spend their time doing MarketForce type multiple choice surveys?
I do! I do!
Yup...easy money!@guysmom wrote:
@Rousseau wrote:
Who wants to spend their time doing MarketForce type multiple choice surveys?
I do! I do!
@guysmom wrote:
I do! I do!@Rousseau wrote:
Who wants to spend their time doing MarketForce type multiple choice surveys?
Taking a heavily bonused MF shop for $50 or more that is 15 miles from my home and will take me 20 minutes to report over a $15 Service Check shop that is 25 miles from home and will take an hour to submit? That's a no brainer.
@JASFLALMT wrote:
@guysmom wrote:
I do! I do!@Rousseau wrote:
Who wants to spend their time doing MarketForce type multiple choice surveys?
Taking a heavily bonused MF shop for $50 or more that is 15 miles from my home and will take me 20 minutes to report over a $15 Service Check shop that is 25 miles from home and will take an hour to submit? That's a no brainer.
Different experiences. I have never landed a heavily bonused MF shop, however, I frequently get heavy bonuses on Service Check shops just down the road from me.
The most recently bonused shop from MF was a $20 bonus for a hedgehog shop a few months ago. Location was only about 9 miles from my house....easy, easy report!
Edited 1 time(s). Last edit at 09/02/2017 10:47PM by guysmom.
Edited 1 time(s). Last edit at 09/02/2017 10:47PM by guysmom.
I got a $60 bonus for an $8 wifi shop. Once. Just once. Smaller bonuses are offered every month.
I once got $125 from MF for a shop where all I had to do was purchase a money order from one of those check cashing places. It was awesome.
Thank you so much for posting this. I don't feel so alone, and I have no one I can talk to about this. I pointed out that some things the editor was asking for were not specified in the notes, and therefore were not completed. The editor acted as if I my concerns were fatuous and that I was a vacuous person for not understanding how the form should be completed. When I asked for guidance as not to repeat any errors in the future, e.g. trying to see things from their point of view, the editor reiterated the instructions exactly, with no elaboration or explanation. I had top scores for many years prior to the last six months. I was ashamed and embarrassed and would have stopped working for them altogether, except I need the work. I'm transitioning to a few other companies that have treated me with respect, and are more than willing to cheerfully answer questions before, or after, the shop. They know some shoppers really want to succeed and do the best job possible for the client.
Stewart! Welcome to the board! I think your example is the reason why many of us found this place!
Evaluating and mailing packages since 1994. I am an undercover connoisseur of customer service, a master of disguise in the aisles, and a sworn enemy of subpar experiences. I blend in, observe, and report—because excellence should never be a mystery.
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