In brief: Website updated my need to prove eligibility AFTER I was assigned shops and did them. Flunked test, don't know what question was missed and Team 3 is away for the weekend. Cannot report two shops that were done today. I'll send an email now. But anyone have any thoughts?

Long versiono if you've done a Blue gas station for MaritzCX you're familiar with taking the test every quarter or month to be eligible. Wednesday they called with four shops which I accepted because three were bonused because they needed them done. I like to help out when I can.

I had JUST done one of the same kind of last week, passing the test. The new website sucketh IMHO. It used to tell you what questions you missed if you got 80% right. (I've always gotten at least 80% right) Now it just tells you that you didn't pass. Last week I misread ONE easy question and it took two tries to find it and pass. The four shops I was assigned Wednesday showed up on my shop list all requirements met, ready to shop. So since they were all w/ within ten miles of each other (albeit 40+ miles away) I did them all today. Come home, got the photos all uploaded, go to report the shops and now TWO say I have to do the freaking requirements! I did the two that said ready to shop and ran out of chances to get 100% on the requirements.

I called Maritz prior to their close of business and all agents were busy. I left a message stating I needed to hear from someone before they went home. Of course, no one called. The shops are already done and I'm really ticked. Don't know when I'll hear from them, but I am not doing the shops again.

I believe team 3 is there on Saturdays, although I could be wrong. Suggest you try tomorrow and If no one there call Monday morning. IMO they will walk you through the test and accept your shops.

I think they are there Saturday until 2:00. They are helpful when you call.

I sure hope they fix that about the test, so we don't have to call every time because it is hard to get anyone on the phone.

Edited 1 time(s). Last edit at 01/27/2018 08:53PM by mawmaw26.

Once you have all the correct answers print out the quiz and you will be set for the year.

Update: Someone was there answering the phone, but Team 3 is off until Monday. The woman who answered the phone said she couldn't answer any questions but she could take a message. I will call Monday.

Team 3 is by far my favorite team. I had a similar experience with the test. This quarter they have changed the test and the trick question is easy to trip you up. (I think they change the trick question every once in awhile to keep us on our toes). Today I called Team 3 because I had failed the online test too many times. The lady I talked to was able to walk me through the test questions and help me realize where I had made the mistake. Everything was cleared up in no time and now I am eligible to perform these shops.