Shopsuey — not in NYC — but on the East Coast.
I appreciate all the input.
No idea how this will turn out.
After my last update to this thread the editor emailed and said I needed to make a fake reservation and write it up because I had called the wrong number — the number I called didn’t match the number on the lunch receipt.
However — the number I called before the meal was the one on the assignment sheet. It went to the onsite office of the catering company that runs the museum restaurants and I reached their voicemail.
Now the instructions on the survey clearly state that if you reach voicemail you mark the reservation questions n/a.
Since this was my first shop for Coyle and the number they gave me went to the catering office I emailed them to confirm that. Coyle support emailed me back and directed me to call the number again and confirm the hours. I did so. Talked to a lovely lady, got the info, and wrote it up.
Now — post shop the editor wants me to make a fake reservation at a different number and write that up.
Problem — the restaurant doesn’t take reservations. It states that clearly on the website. I screenshot the “no reservations” page and send it to her. Along with a copy of the email from Coyle support telling me to call the other number and write up the confirming hours call.
You would think that would be it. But no — I get a request to call the restaurant anyway. How I am supposed to get a reservation from a restaurant that doesn’t give reservations, I don’t know. No guidance was given on what I was to ask — or more importantly, what would be acceptable to get the report done.
So off I go to investigate the issue. Turns out the phone number on the receipt doesn’t go to the restaurant I shopped. It goes to the only real restaurant in the museum — which is a totally different shop. The pop up restaurant not only doesn’t have walls, it apparently doesn’t have it’s own phone.
So I screen shot all of this info and send it off to the editor.
I truly hope that this is the end of it. Fingers crossed.