I, too, dropped it soon after downloading. I found, for some reason, I could not access the Alta360 website on my laptop or PC. After I dropped Gigspot, I didn't have trouble accessing the website.
I figured I was at fault -- I'm such a tech dinosaur, I figured I wasn't doing it right.
It has not affected getting shops, submitting reports, etc.
Maybe I'll check out MobiAudits, as it seems to work for other shoppers.