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January 26, 2019 01:14AM
I had a cell phone project scheduled. The time frame was 1/24-1/25. I completed the shop today. I checked in and out while I was there, and completed the report via the app when I got home.

I receive an email stating that the shop was rejected because I did not perform it during the scheduled dates.

What happened?

"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton
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January 26, 2019 01:50AM
@HonnyBrown wrote:

I had a cell phone project scheduled. The time frame was 1/24-1/25. I completed the shop today. I checked in and out while I was there, and completed the report via the app when I got home.

I receive an email stating that the shop was rejected because I did not perform it during the scheduled dates.

What happened?

Were there special instructions? For instance, do one part of shop on 24th and other on 25th or do on 24th and report in by 25th?

Edited 1 time(s). Last edit at 01/26/2019 01:50AM by Whatfun14LF.
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January 26, 2019 02:58AM
The only special instructions were to check in and out via the app.

"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton
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January 26, 2019 04:05AM
How quickly was the error returned? Sometimes the app misreads time. I once had a grocery shop returned to me because the app claimed that I was trying to start it at 9am instead of 12pm. It was an automatic error and as soon as I responded to the flag (and as soon as the shop was reviewed by an editor), the issue changed to "resolved." Nonetheless, I'd contact Support and ask for further assistance.

Edited 1 time(s). Last edit at 01/26/2019 04:06AM by fujikochan.
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January 26, 2019 05:41PM
honny, if the shop was due the 25th as you said, today is the 26th...sad smiley

Live consciously....
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January 26, 2019 07:20PM
@Irene_L.A. wrote:

honny, if the shop was due the 25th as you said, today is the 26th...sad smiley

She posted at 1:14am on the 26th. I can't imagine this client's retail shop is open that late, thus it's a good bet that it was submitted either early or on time.

EDIT: Also noticed the forum system, for me at least, is five hours too fast.... set to GMT.

Edited 1 time(s). Last edit at 01/26/2019 07:21PM by fujikochan.
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January 26, 2019 07:22PM
These time stamps on the forum, I don't know where the time is set.

It's actually noon on the 26th right here, right now.

Seven hours is the difference.

Edited 1 time(s). Last edit at 01/26/2019 07:23PM by ceasesmith.
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January 26, 2019 09:50PM
Timings are always off..here it is 1:40 PM, always faster or a day ahead on the computer/forum...and forum says 9:50 PM...?

Live consciously....


Edited 1 time(s). Last edit at 01/26/2019 09:50PM by Irene_L.A..
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January 27, 2019 12:08AM
@Irene_L.A. wrote:

Timings are always off..here it is 1:40 PM, always faster or a day ahead on the computer/forum...and forum says 9:50 PM...?

You can modify the forum time to coincide with your time zone:

1. Click on your login name on the Top Menu Bar
2. Select Control Center from the drop down menu that appears
3. Select Forum Settings under the Options Menu on the left of the page.
4. Select your timezone in the Custom Timezone drop-down box.
5. Pop the top off a ice cold beer, sit back, and bask in your accomplishment.

The last step is optional, but highly encouraged. smiling smiley
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January 27, 2019 12:10AM
You can change that time that show up for you on this forum. For example, I see everything in PST.... Click on your name above. Choose "Control Center." Under "Options," choose "Forum Settings." One of the choices on this page is to personalize your time display.

Hard work builds character and homework is good for your soul.
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January 27, 2019 04:53AM
WOW. A new participant! Welcome to the forum, and thanks a MILLION because your detailed step- by-step instructions WORKED!!!

However, instead of popping the top of an ice cold beer, I poured a glass of wind. Is that acceptable?

smiling smiley

@relaxedPax wrote:

@Irene_L.A. wrote:

Timings are always off..here it is 1:40 PM, always faster or a day ahead on the computer/forum...and forum says 9:50 PM...?

You can modify the forum time to coincide with your time zone:

1. Click on your login name on the Top Menu Bar
2. Select Control Center from the drop down menu that appears
3. Select Forum Settings under the Options Menu on the left of the page.
4. Select your timezone in the Custom Timezone drop-down box.
5. Pop the top off a ice cold beer, sit back, and bask in your accomplishment.

The last step is optional, but highly encouraged. smiling smiley
Reply
January 27, 2019 04:54AM
Honny, did you get this resolved?
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January 27, 2019 11:42AM
I did the shop Friday afternoon. I reached out to the MSC after I got the email. I am still waiting on a response from them.

"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton
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January 28, 2019 04:21AM
@ceasesmith wrote:

WOW. A new participant! Welcome to the forum, and thanks a MILLION because your detailed step- by-step instructions WORKED!!!

However, instead of popping the top of an ice cold beer, I poured a glass of wind. Is that acceptable?

smiling smiley

A glass of wind? - Sure! Just don't break it! smiling smiley

Glad I could help!
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