Blue Bank prints normally Helpful Hints cover page for shopper....the shopper MUST include a photo of it....
On 5/2, Blue Bank's IT department has a glitch, cover page won't print.
Shopper is highly confused and calls/emails IPSOS to report problem, waits for response, gets none for 24 hours, and, unfortunately, ends up submitting the shops past the 12 PM midnight deadline.... (4-6 AM)
IPSOS refuses to accept shops, no matter what....end of story...
IPSOS sends out email informing shoppers of the Blue Bank's IT issue on 5/3...now it is OK to submit the shop without the Helpful Hints cover page.
Shopper loses....what else is new?
Edited 1 time(s). Last edit at 05/07/2019 05:29PM by winemaker.