I am having trouble with a single unpaid shop with Ipsos. This was an unmanned gas station, where I just had to take two photos. I drove 200 miles to do two unmanned gas stations for them, and was assured that I would be paid the full fee for submitting the two photos each of the two unmanned stations.
One was fine, but the other was listed as "hold pay." I was never contacted or given a reason for this. I have emailed the scheduler, Julia, several times and she said she contacted the project manager and would get back to me. She never got back to me, so I emailed
mystery.shopping@ipsos.com. No response.
I also emailed Nicole Charron. Again, no response. I have completed hundreds of shops for Ipsos and am shocked at the complete lack of response by their employees. Has anyone else had this problem? It has been over a month since the job was completed.