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Second-To-None

January 09, 2011 06:09PM
Just wondering if anyone else has trouble communicating with this company.

I was scheduled to do one of their Quick Booth..Medicare Advantage shops on the 27th of December. I was in the hospital. I fired off an email and got permission to do the shop on the 30th. I did the shop and wrote extensive narrative. The shop date on the report had not been changed to the 30th but still read the 27th. They supposedly sent me an email on this past Wednesday which didn't show up until Thursday telling me that I needed to clarify the shop date. I immediately called them and left a message. No one called. Then I emailed them again on Thursday evening... No one responded. It's in as a rejected shop and get this....the due date on the rejected report now says the 30th!

This company does not pay well enough for me to do anything else for them if they can't communicate on this one.

Anyone else have this trouble with them? Or am I special.... lol
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January 09, 2011 06:19PM
I've only done one shop for them, and while I had no trouble communicating with them when I called, prior to that there were definitely glitches. I took the shop through a scheduler, and received contradictory emails about being assigned the shop, due date and pay. To boot, after the shop had been submitted, I received notification that the shop was canceled. Again, everything was cleared up when I spoke to them directly by phone, but there was definitely confusion!

Was your shop assigned directly through the company, or through a scheduler?
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January 09, 2011 07:31PM
It was through their job board. I won't do anymore for them until they straighten this out. I don't need to work for low pay when I have schedulers calling me everyday. I took this one because I used to be Manager of Group Underwriting for BCBS and I know a lotttttt about insurance. I like talking to agents. I gave great detail in my narrative and now am not even getting paid. grrrrrrrr. This will be the first time I've fired an MSC. lol I've fired employees and even doctors but not an MSC.
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January 19, 2011 03:08AM
I've done probably 20 shops for them in the last 2 months most a medicare plans and they pay fairly well. I have had 2 where the person running the seminar remembered me, but i did a lot of talking and they said ok it wasn't you. I already have my own medicare plan through where I used to work and no other company can touch what I have. I jsut like getting paid to hear alot of BS about Medicare Plans.
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