I dont think that mystery shopping company practices and procedures have been evaluated by a major governmental body nationwide or in a high population state in decades. Had they done so the gradual "creep" that has been progressing over the years, where increasingly shoppers are hired to perform tasks unrelated to customer service evaluation, with lower and lower pay and increasing amounts of work.
Despite having signed IC contracts, the State of California may decide to declare those contracts unenforceable, contrary to public policy (minimum wage laws, workers comp regulations, welfare and public assistance laws, health care access, even uneven wealth concentration).
(Edited to add a few public policy issues.)
Edited 1 time(s). Last edit at 06/13/2019 07:46PM by Susan L..