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Ipsos login page changed?

May 30, 2019 10:01PM
The same URL but now one page for Shopmetrics and Sassie. Fine, except the Shopmetrics login doesn't work. Anybody else having this problem?
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More Discussions About Ipsos Mystery Shopping (All Companies)
May 30, 2019 11:07PM
I did have that same issue and just gave up on the Shopmetrics one thinking I'll try it later.

Shopping the South Jersey Shore
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May 30, 2019 11:46PM
I had same problem and gave up...

Live consciously....
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May 31, 2019 12:50AM
I assume they'll fix it but in the meantime I found this old link in my bookmark file and it works.

[ipsosus.shopmetrics.com]
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May 31, 2019 01:26AM
Link says my password failed?

Live consciously....
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May 31, 2019 01:42AM
I don't know.That old link gets me into their Shopmetrics page with no problem. They changed their login page literally overnight and hopefully they'll fix it just as quickly.

Edited to add: Their emails have a quick login link. That gives partial access at least.

Edited 1 time(s). Last edit at 05/31/2019 01:45AM by panama18.
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May 31, 2019 03:00AM
@panama18 wrote:

I assume they'll fix it but in the meantime I found this old link in my bookmark file and it works.

[ipsosus.shopmetrics.com]
Thanks, panama18!! That may come in handy sometime!!

What I noticed at first is that I didn't see a login button under the Metrics site once I signed in, but there was a login button under the Sassie site. So the first time, I just typed in my Metrics credentials, and hit my enter key, and it took me in. The next time I wanted to get in, I hit my F11 key, and it removed the top and bottom borders on the screen of my laptop, and there was the login button for Metrics!! Just now, I again had to press the F11 key to see the Login button, but once I did that the Login button stayed even after I hit the F11 key to bring back the top and bottom borders. So it seems they have a few quirks to work out.

But I'm glad for that old login, Panama18!! Thanks again!
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June 01, 2019 09:03PM
It's working fine now. It looks like they added a login button under the Shopmetrics side. Or maybe my taskbar blocked it. Who knows. Glad you like the link. My bookmark file is desperate for a decluttering but every once in a while some old link proves useful.
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June 04, 2019 06:00PM
Is anyone else having problems with the IPSOS app? I can't login no matter what I do. I went to the web site and changed my password to make sure I wasn't messing up the password and still can't get in.
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July 07, 2019 07:03AM
I have noticed that there are two urls. One keeps sending me shop notices and the other one is where I registered. I am wondering if one of them is a mirror site that is a scam. Any suggestions?
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July 12, 2019 02:00AM
One of the urls is shopmetrics and I rescheduled shops and seen them on my shop log only to try to enter the report and find that they have been removed. Dawn said that I did not request a reschedule but I have a snip of the date changes. How did the change get onto my page if I never requested it. It seems that they are not communicating within their system. This makes it BAD for us. We take the risks (time, money, etc.) but they mess it up. Good luck working for Shopmetrics.
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July 12, 2019 04:04AM
This new half Shopmetrics, half SASSIE is the WORST! Half of the time I'll enter my login (in either platform) and it has no record of me. Then the next time it works. They have a new client with jobs that they were begging people to take and yet when assigned, the magical sticky notes hadn't been applied yet, You also have to take a quiz and you couldn't tell what scenario you needed to read the guidelines for. Then the guidelines and scenarios were there, but you couldn't access them after you completed the test. Then you had to do two surveys (one long, one short). All for $14. It was a mess. And worse - I knew more about the object than the Retail Sales Associate. They really ought to gear up the training of the RSAs BEFORE they have the locations shopped.
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