triciagail- the forum rules say that we can not reveal the clients of mystery shopping companies. And the agreement we sign with each company usually states that also.
People can tell you if a particular business is shopped.
Try searching Chick-fil-a and select all dates. You will see if shops are discussed for them. We don't have that chain here, so I do not know the answer.
When a flower doesn’t bloom, you fix the environment in which it grows, not the flower.
Alexander Den Heijer