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Customer Impact

July 25, 2019 09:30PM
I received an email saying they lost their wonderful BBQ shop...too bad, I enjoyed that and just did it, hoping it wasn't my report.

Live consciously....
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More Discussions About Customer Impact (All Companies)
July 25, 2019 09:39PM
Darn it - we liked picking those shops up when we were in the area. I bet Ricky misses her too.
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July 25, 2019 09:47PM
I hope Customer Impact is okay. They are one of my favorites. They just lost a fast casual bar/restaurant that I've done for them for years to ACL.
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July 25, 2019 11:09PM
Well, I guess I better update my profile on ACL!
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July 25, 2019 11:12PM
@kryswyn916 wrote:

Well, I guess I better update my profile on ACL!

But, be warned, now there is no fee instead of the $10 fee with Customer Impact. And, now you must make a recorded call and take and submit photographs for the same reimbursement.
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July 25, 2019 11:14PM
Yes but unlike CI you can actually get assigned shops from ACL.
I used to do a lot of shops for them. I had 1 shop that I got a 9/10 on and the rest were all 10's.
Then all the sudden a switch flipped and they will no longer assign me shops. I don't even bother looking at their job board anymore.

There are reasons that a body stays in motion
At the moment only demons come to mind
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July 25, 2019 11:20PM
I also did their healthy sandwich/salad shop monthly, hopefully they kept that one, nice reimbursement and fee.
I always get jobs from them, they seem loyal to those with them for awhile and the nicest people. I don't work for ACL, don't ask why, it's their decision, but from what I read, not a fan.

Live consciously....
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July 26, 2019 12:19AM
I got the email too. It said due to budget the bbq restaurant is ending the mystery shopping program.
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July 26, 2019 12:51AM
I got the same email and thought it was gracious. I, too, wish CI well, and hold CI in much higher esteem than ACL.
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July 26, 2019 01:26AM
@roflwofl wrote:

@kryswyn916 wrote:

Well, I guess I better update my profile on ACL!

But, be warned, now there is no fee instead of the $10 fee with Customer Impact. And, now you must make a recorded call and take and submit photographs for the same reimbursement.

It seems I'd never signed up with them. So I took their test (SAT much?) and passed the first time. I'm not certain they'll even have anything in my area.
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July 26, 2019 10:38PM
CI has the same accounts they've always had in my area. They continue to pay a nominal fee, $10 and up. I enjoy shopping for them, and I especially like two of their clients.
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July 27, 2019 09:21PM
I didn't get that email and I just spoke with a scheduler last week.
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July 28, 2019 01:51AM
@bgriffin wrote:

Yes but unlike CI you can actually get assigned shops from ACL.
I used to do a lot of shops for them. I had 1 shop that I got a 9/10 on and the rest were all 10's.
Then all the sudden a switch flipped and they will no longer assign me shops. I don't even bother looking at their job board anymore.
They got new schedulers in the last 1-2 years.
I had the same issue.
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July 28, 2019 01:52AM
@eyelove2shop wrote:

I didn't get that email and I just spoke with a scheduler last week.

BBQ shop is only West Coast and NV.
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