Hi there! This is Jessica from Presto Helpdesk. I just wanted to hop in to say please, if anyone has an issue with a missing shop, and you do have the confirmation email, to contact us at the Helpdesk and let us know (forward the confirmation email in along with your message). Currently we've had a couple shoppers contacting us telling us that they thought they submitted their eval, but looking into all our records we can't find any log of the submission happening, and none of them so far has actually had the confirmation email.
We'd really like to help, but without some sort of verified confirmation from Presto that we received your submitted eval, there isn't much the Helpdesk can do. Also, just as a general note to everyone, we *are* having issues where (due to high shop loads) the servers might take longer than normal to register your submission. If you exit the shop before that happens, the submission won't go through.
So, to be on the safe side, make sure you see the "Thank you, your evaluation has been submitted" screen before you back out of the shop, and then check your inbox to make sure you got an email from us confirming your submission. That email is your receipt. You'll want to hold onto it, even if you stick it in a folder somewhere and never look at it.
Thanks!