HS Brands Is Being Sued

@MSF wrote:

Gotta love your canned responses.

There are a ton of better places to put 30K that have a much better risk/reward proposition.

@SoCalMama wrote:

@Eric in Tampa wrote:

Thanks, but I'm noping out on this. Nope, nope, nope!
Unlikely you'd be chosen anyway.
Not with a quick, guaranteed turnaround of a few days. Plus, they paid for my travel and per diem, as always. No risk in my opinion.

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That was 11 years ago, correct? Keep clutching those memories.

@SoCalMama wrote:

Not with a quick, guaranteed turnaround of a few days. Plus, they paid for my travel and per diem, as always. No risk in my opinion.
I got paid today for a shop I did March 16, which is par for the course with these people.
@MSF wrote:

That was 11 years ago, correct? Keep clutching those memories.

@SoCalMama wrote:

Not with a quick, guaranteed turnaround of a few days. Plus, they paid for my travel and per diem, as always. No risk in my opinion.
My travel and per diem is frequently paid by HS Brands and many other companies.
MSF responds--@shopperbob, my point was that you and others keep referring to this MSC's past.

Bob's comment--Literally, any period from yesterday back is the past. I mention this to illustrate that my having been paid by SS for three shops completed in March of 2020, qualifies, in my opinion as figuratively the present.

MSF adds-You keep using its former name.

Bob agrees--As I know you will agree, that is my prerogative

MSF continues--You keep stating that the MSC has paid you in the past.

Bob's position--See my reply to #1 above

MSF opines--You either fail to see, or to acknowledge, the MSC that sits before you today. It is not in good shape.

Bob inquires--Is this merely an assumption on your end?

MSF concludes--The management has not been considerate of shoppers.

Bob's final rebuttal--SS has always paid me and never pestered me to accept work of which I did not have an interest. As I have no recollection of ever needing to contact the company, I can not comment on other people's experiences.

I am happy with SS. For those of you who are not, deactivation on Sassie is ultra easy.
This is not true at all. It is clearly stated in 11 different places in the complaint that the plaintiff seeks IN EXCESS of $25,000:

"As a direct and proximate result of Defendant’s breach of contract,
Plaintiff has been damaged and respectfully requests a judgment against Defendant in an amount
in excess of $25,000.00, together with interest, attorney fees, costs, and expenses incurred in the
litigation of this action."

This is what is known as an unlimited jurisdiction case: [www.courts.ca.gov].

@NinS wrote:

The lawsuit only seeks $25,000 plus attorney and court costs as damages.
Actually, @Lorri Kern KSS, I couldn't be more RIGHT. This is what is stated in the complaint:

6. Plaintiff and Defendant agreed that they would share equally in the
expenses and costs related to the merger.

7. Due to Defendant’s financial condition, Plaintiff and Defendant agreed
that Plaintiff would front the expenses and costs related to the merger and that Defendant would
reimburse Plaintiff.

8. Plaintiff spent in excess of $150,000.00 in expenses and costs related to
the merger.
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19. Plaintiff has demanded payment from Defendant, which demand has been
refused and the just amount owing to Plaintiff remains unpaid. As such, Defendant is in breach
of the parties’ verbal agreement.


@Lorri Kern KSS wrote:

@MSF wrote:

In addition to the shopper payment problems that have persisted for more than a year, this company has legal problems. HS Brands contracted with another MSC several months ago for assistance with some of their shops. The other MSC is now suing HS Brands for breach of that contract (most likely, failure to pay): [dockets.justia.com].

You couldn't be more wrong, actually.

Things are going fine at HSB. They are not short on cash. In fact, I heard from Lisa today that they have paid all shoppers through the end of May, and paypal should hit everyone’s accounts by Monday. Yes, they were late on payments for a year or so, but as someone who’s been close with them for 20+ years, I can tell you it was for many reasons and not for being in financial trouble.

If you’ve noticed by the amount of shops we schedule for them, they have grown incredibly. They have more than tripled in size since 2015. They bought MCP in 2018 and Mystery Review in the Netherlands in 2019 plus I think some other companies in Thailand and Australia. Companies with no money don’t buy other companies.

I know they were working with IntelliShop in 2019 and the reason you saw IntelliShop doing some of their shops was because HSB took over other things for IntelliShop.

Tom Mills recently brought on some high profile entrepreneur friends of his to try to really grow the HSBrands Internationally. Not sure everyone knows this in the US, but they have 10 other offices around the world.

From my perspective it’s been better, HSB started to hire some superstar new employees. Things are so much better with the new people, but as some of you say we don’t know everything that goes on behind the curtain and I think all this expansion and growth caused a cash crunch for a while. But for 25 years they have been paying shoppers and paying me without fail. I know they are actively trying to acquire more MSC’s, so I wouldn’t worry at all about getting paid from them.

As for the lawsuit, I called Tom and he laughed saying “just wait a few months, it will look outwardly much different than it does now. Some people just like to hide behind lawyers.”
The entire complaint is below. Someone gave a summary which was both incomplete and incorrect. As I originally suspected, HS Brands is being sued for breach of contract and failure to pay the plaintiff. Happy reading.

Exhibit A

IN THE COURT OF COMMON PLEAS
WOOD COUNTY, OHIO
INTELLISHOP, LLC
2025 Michael Owens Way
Perrysburg, Ohio 43551,
Plaintiff,
v.
HS BRANDS INTERNATIONAL, INC.
c/o CT Corporation System
155 Federal Street, Suite 700
Boston, Massachusetts 02110,
Defendant.
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Case No.
Honorable
COMPLAINT FOR MONEY
DAMAGES, WITH JURY DEMAND
AND PRAECIPE FOR SERVICE
ENDORSED HEREON
ERIK G. CHAPPELL (0066043)
JULIE A. DOUGLAS (0073890)
Lyden, Chappell & Dewhirst, Ltd.
5565 Airport Highway, Suite 101
Toledo, Ohio 43615
Telephone: (419) 867-8900
Telefax: (419) 867-3647
Email: egc@lydenlaw.com
Email: jad@lydenlaw.com
Attorneys for Plaintiff
NOW COMES Plaintiff, IntelliShop, LLC (hereinafter “Plaintiff”), by and
through its attorneys, Erik G. Chappell, Esq. and Julie A. Douglas, Esq., of the law firm of
Lyden, Chappell & Dewhirst, Ltd., and for its Complaint for Money Damages against Defendant,
HS Brands International, Inc. (hereinafter “Defendant”), states and avers as follows:
ELECTRONICALLY-FILED
WOOD COUNTY COMMON PLEAS COURT
Wednesday, April 15, 2020 4:29:04 PM
2020CV0218 - Matthew L Reger
CINDY A. HOFNER
CLERK OF COURTS WOOD COUNTY OHIO
- 2 -
PARTIES
1. Plaintiff is an Ohio limited liability company, having its principal place of
business at 2025 Michael Owens Way, Perrysburg, Ohio, 43551 in Wood County, Ohio.
2. Defendant is a Massachusetts corporation, having its principal place of
business at 6375 S. Pecos Road, Suite 218, Las Vegas, Nevada 89120.
VENUE AND JURISDICTION
3. This Complaint requests damages in an amount in excess of $25,000.00,
plus costs, expenses, and attorney fees. Venue is proper in this County in that Plaintiff’s
principal place of business is in Wood County, Ohio. And, issues regarding expenses and costs
related to a now failed merger between the parties, which is the subject of this Complaint, were
negotiated by the parties via phone, email, and in person in Wood County, Ohio.
4. This Court has the requisite personal jurisdiction over the out-of-state
Defendant because it routinely transacted business within the State of Ohio, purposely directed
its activities at Plaintiff in the State of Ohio, and the litigation at issue in this Complaint results
from alleged injuries that arise out of or relate to the activities of Defendant in the State of Ohio.
GENERAL ALLEGATIONS
5. Both Plaintiff and Defendant are mystery shopping service firms. In or
around 2017, Plaintiff and Defendant began discussions regarding a potential merger agreement
between Plaintiff and Defendant.
6. Plaintiff and Defendant agreed that they would share equally in the
expenses and costs related to the merger.
- 3 -
7. Due to Defendant’s financial condition, Plaintiff and Defendant agreed
that Plaintiff would front the expenses and costs related to the merger and that Defendant would
reimburse Plaintiff.
8. Plaintiff spent in excess of $150,000.00 in expenses and costs related to
the merger.
9. During the parties’ discussions regarding the potential merger, Defendant
made certain material representations regarding its business which included, but were not limited
to, ownership in certain international offices, existence of written agreements with the
international offices, profitability, and debt.
10. Plaintiff relied on Defendant’s material representations and continued to
expend funds for expenses and costs related to the merger.
11. Plaintiff later discovered that Defendant’s material representations
regarding its ownership in certain international offices, its written agreements with the
international offices, its profitability, and its debt were false. Specifically, Plaintiff discovered
that Defendant did not own certain international offices that it had claimed to own; Defendant
did not have written agreements with any international offices that it had claimed to have;
Defendant was not profitable; and Defendant had an insurmountable amount of debt.
12. Had Plaintiff been aware of Defendant’s material misrepresentations,
Plaintiff would not have expended in excess of $150,000.00 for expenses and costs related to the
merger.
13. The relationship between Plaintiff and Defendant deteriorated due to
Defendant’s material misrepresentations and Plaintiff rightfully rescinded any agreement to
merge with Defendant due to Defendant’s wrongful and unlawful actions.
- 4 -
14. Defendant has failed and refused to pay its share of the expenses and costs
incurred by Plaintiff related to the now failed merger.
FIRST CLAIM FOR RELIEF
Breach of Contract
15. Plaintiff incorporates by reference paragraphs 1 through 14 as if fully set
forth herein.
16. Plaintiff and Defendant entered into a verbal agreement whereby Plaintiff
and Defendant agreed to share equally in the expenses and costs related to the now failed merger.
17. Plaintiff expended in excess of $150,000.00 in expenses and costs related
to the now failed merger.
18. Defendant has refused and failed to reimburse Plaintiff for its share of the
expenses and costs of the now failed merger.
19. Plaintiff has demanded payment from Defendant, which demand has been
refused and the just amount owing to Plaintiff remains unpaid. As such, Defendant is in breach
of the parties’ verbal agreement.
20. As a direct and proximate result of Defendant’s breach of contract,
Plaintiff has been damaged and respectfully requests a judgment against Defendant in an amount
in excess of $25,000.00, together with interest, attorney fees, costs, and expenses incurred in the
litigation of this action.
SECOND CLAIM FOR RELIEF
Fraudulent Misrepresentation
21. Plaintiff incorporates by reference paragraphs 1 through 20 as if fully set
forth herein.
22. During the parties’ discussions regarding the potential merger, Defendant
made certain material representations regarding its business which included, but were not limited
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to, its ownership in certain international offices, the existence of written agreements with the
international offices, its profitability, and its debt.
23. The material representations made by Defendant to Plaintiff were false.
24. At the time that Defendant made the material representations to Plaintiff,
Defendant knew said material representations were false, or were made recklessly without
knowledge of their truth.
25. The material representations made by Defendant to Plaintiff were made as
positive assertions.
26. Defendant made the false material representations to Plaintiff with the
intention that they would be acted upon by Plaintiff and that they would induce Plaintiff to
continue to expend funds for expenses and costs related to the now failed merger.
27. Plaintiff acted in reliance upon the false material representations made by
Defendant and expended in excess of $150,000.00 for expenses and costs related to the now
failed merger, thereby causing Plaintiff to suffer injury.
28. Plaintiff’s reliance upon the false material representations of Defendant
was justifiable, reasonable, and foreseeable.
29. As a direct and proximate result of Defendant’s fraudulent
misrepresentations to Plaintiff, Plaintiff has sustained damages in an amount in excess of
$25,000.00, plus interest, costs, expenses, and attorney fees.
WHEREFORE, Plaintiff respectfully requests that this Court enter a judgment in
its favor and against Defendant in an amount in excess of $25,000.00, plus interest, costs,
expenses, and attorney fees and for such other further and additional relief as may be fair and just
under the circumstances.
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THIRD CLAIM FOR RELIEF
Negligent Misrepresentation (Pled in the Alternative)
30. Plaintiff incorporates by reference paragraphs 1 through 29 as if fully set
forth herein.
31. At all pertinent times during this action and during the discussion
regarding the potential merger of the companies of which Defendant had a pecuniary interest,
Defendant supplied false information to Plaintiff regarding its business which included, but was
not limited to, its ownership in certain international offices, the existence of written agreements
between Defendant and international offices, its profitability, and its debt. Defendant failed to
exercise reasonable care or competence when supplying this information to Plaintiff.
32. Defendant had a duty to advise Plaintiff that it did not have any ownership
in certain international offices, that it did not have written agreements with any international
offices, that it was not profitable, and that it had an insurmountable amount of debt.
33. Plaintiff’s reliance on Defendant’s misrepresentations was justifiable,
reasonable, and foreseeable.
34. Plaintiff relied on Defendant’s misrepresentations and continued to expend
funds for expenses and costs related to the now failed merger, thereby causing Plaintiff to suffer
injury.
35. As a direct and proximate result of Defendant’s misrepresentations to
Plaintiff, Plaintiff has sustained damages in an amount in excess of $25,000.00, plus interest,
costs, expenses, and attorney fees.
WHEREFORE, Plaintiff respectfully requests that this Court enter a judgment in
its favor and against Defendant in an amount in excess of $25,000.00, plus interest, costs,
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expenses, and attorney fees and for such other further and additional relief as may be fair and just
under the circumstances.
FOURTH CLAIM FOR RELIEF
Innocent Misrepresentation (Pled in the Alternative)
36. Plaintiff hereby incorporates paragraphs 1 through 35 as though fully set
forth herein.
37. Defendant made representations of fact to Plaintiff that it owned certain
international offices, that it had written agreements with international offices, that it was
profitable, and that it had a manageable amount of debt.
38. The representations made by Defendant to Plaintiff were false.
39. Defendant was aware of the false nature of the representations yet allowed
Plaintiff to continue to expend funds for expenses and costs related to the now failed merger.
40. Plaintiff justifiably relied upon the representations of Defendant to its
damage.
41. The loss sustained by Plaintiff has inured to the benefit of Defendant.
42. Absent the representations made by Defendant, Plaintiff would not have
continued to expend funds for expenses and costs related to the now failed merger.
43. As a direct and proximate result of Defendant’s misrepresentations to
Plaintiff, Plaintiff has sustained damages in an amount in excess of $25,000.00, plus interest,
costs, expenses, and attorney fees.
WHEREFORE, Plaintiff respectfully requests that this Court enter a judgment in
its favor and against Defendant in an amount in excess of $25,000.00, plus interest, costs,
expenses, and attorney fees and for such other further and additional relief as may be fair and just
under the circumstances.
- 8 -
FIFTH CLAIM FOR RELIEF
Unjust Enrichment (Pled in the Alternative)
44. Plaintiff hereby incorporates paragraphs 1 through 43 as though fully set
forth herein.
45. Plaintiff conferred a benefit on Defendant by expending in excess of
$150,000.00 for expenses and costs related to the now failed merger.
46. Defendant has been unjustly enriched by Plaintiff’s expending in excess of
$150,000.00 for expenses and costs related to the now failed merger to Plaintiff’s detriment.
47. Plaintiff is entitled to payment from Defendant in an amount in excess of
$25,000.00 by which it has unjustly enriched Defendant.
WHEREFORE, Plaintiff respectfully requests that this Court enter a judgment in
its favor and against Defendant in an amount in excess of $25,000.00, plus interest, costs,
expenses, and attorney fees and for such other further and additional relief as may be fair and just
under the circumstances.
SIXTH CLAIM FOR RELIEF
Promissory Estoppel
48. Plaintiff hereby incorporates paragraphs 1 through 47 as if fully set forth
herein.
49. Defendant made clear and unambiguous promises that it would share
equally in the expenses and costs related to the now failed merger.
50. Plaintiff reasonably and materially relied upon Defendant’s promises.
51. Plaintiff’s reasonable and material reliance on the promises made to it by
Defendant was foreseeable by Defendant.
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52. Plaintiff has been substantively and materially injured by its reasonable,
material, and foreseeable reliance upon Defendant’s promises.
53. As a direct result of Defendant’s promissory estoppel, Plaintiff has been
damaged in an amount in excess of $25,000.00.
WHEREFORE, Plaintiff respectfully requests that this Court enter a judgment in
its favor and against Defendant in an amount in excess of $25,000.00, plus interest, costs, and
attorney fees and for such further and additional relief as may be fair and just under the
circumstances.
Respectfully submitted,
/s/ Erik G. Chappell
Erik G. Chappell (0066043)
Lyden, Chappell & Dewhirst, Ltd.
5565 Airport Highway, Suite 101
Toledo, Ohio 43615
Telephone: (419) 867-8900
Telefax: (419) 867-3647
Email: egc@lydenlaw.com
Attorney for Plaintiff
JURY DEMAND
Plaintiff hereby requests a jury trial on all issues so triable.
/s/ Erik G. Chappell
Erik G. Chappell, Attorney for Plaintiff
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PRAECIPE FOR SERVICE
To the Clerk of Court:
Please cause summons and a copy of the Complaint to be served upon Defendant,
HS Brands International, Inc., at the above referenced address, via certified mail, return receipt
requested.
/s/ Erik G. Chappell
Erik G. Chappell, Attorney for Plaintiff
04/15/2020
Date
Only the two companies involved actually know what's going on, and I am sure it will be worked out. Everyone makes a choice on who they want to work with.

Edited 1 time(s). Last edit at 06/27/2020 10:50AM by Koukkla.
If that were the case, there would have been a merger instead of this lawsuit. What we do know is that HS Brands has been paying shoppers late for over a year and that another MSC is suing HS Brands for nonpayment.

HS Brands has shops on the board now for the taking. Obviously there are folks here who want them.

@Koukkla wrote:

Only the two companies involved actually know what's going on, and I am sure it will be worked out. Everyone makes a choice on who they want to work with.


Edited 1 time(s). Last edit at 06/27/2020 05:38PM by MSF.
It has not been litigated yet. It is current.

@Koukkla wrote:

This is old news now, this was 2 months ago. lol
And it probably never will be litigated. A trial would cost more than the amount at stake. This will be most likely be settled or tossed.

Edited 1 time(s). Last edit at 06/27/2020 10:46PM by NinS.
@NinS, you don't know the amount at stake. It is not 25K, as you claimed. It is some amount north of 150K.

@NinS wrote:

And it probably never will be litigated. A trial would cost more than the amount at stake. This will be most likely be settled or tossed.
There are two sides to every story, unfortunately this is only one side. I never make an assumption or judge based half the story.

Edited 1 time(s). Last edit at 06/28/2020 12:46AM by Koukkla.
The lawsuit is playing out now. That means it is current. When there are no further developments with the lawsuit, it will not be current. You probably were not even aware of the lawsuit until you joined this tread a day ago.

@Koukkla wrote:

It was filed over 2 months ago hardly current.
Good for you. Most people will be able to come to reasonable conclusions based on the MSC's record of late shopper payments for over a year and the fact that the MSC is being sued by another MSC for nonpayment.

@Koukkla wrote:

There are two sides to every story, unfortunately this is only one side. I never make an assumption or judge based half the story.


Edited 1 time(s). Last edit at 06/28/2020 12:53AM by MSF.
@NinS wrote:

MSF, why are you so obsessed with HS Brands? Do they currently owe you money?
@NinS wrote:

MSF, why are you so obsessed with HS Brands? Do they currently owe you money?
[/quote]

Thats my question too lol. Must not have anything better to do than to search court records. lol

Edited 1 time(s). Last edit at 06/28/2020 07:57PM by Koukkla.
And you have nothing better to do than enter the conversation late and make stupid comments. Try looking again if you want to see who searched for the court record.

@Koukkla wrote:

Thats my question too lol. Must not have anything better to do than to search court records. lol
@NinS wrote:

MSF, why are you so obsessed with HS Brands? Do they currently owe you money?
This question was never answered.
That would seemingly be MSF via the first post on this thread, which entailed a court record search. My apologies if it was actually someone else who started the thread with a since-deleted post.

I would never recommend HS to someone seeking a fast payment turnaround, but I've otherwise had only good experiences. Only posting the most extreme negative experiences with an MSC isn't really helpful for those of us who use this forum to determine whether or not to take a shop or work with an MSC.

Now, MSF, for the second time, can you explain your obsession?

@MSF wrote:

And you have nothing better to do than enter the conversation late and make stupid comments. Try looking again if you want to see who searched for the court record.

@Koukkla wrote:

Thats my question too lol. Must not have anything better to do than to search court records. lol


Edited 1 time(s). Last edit at 06/28/2020 11:07PM by NinS.
MSF states--What we do know is that HS Brands has been paying shoppers late for over a year.

Bob responds--Not me and as such, none of my business.

MSF continues--and that another MSC is suing HS Brands for nonpayment.

Bob shares--Again, none of my business.

MSF concludes--HS Brands has shops on the board now for the taking. Obviously there are folks here who want them.

Bob replies--If there were any such work in my area with an acceptable work:pay ratio, I would not hesitate to apply. That is what is so wonderful about self-employment; I am free to accept or ignore ALL work offers. I choose to work with SS and MSF elects to avoid the same jobs.
I'm not obsessed. Why are you? Why do you keep commenting here? Why did you do this search?

@NinS wrote:

I was able to access the complaint via Law360.

Why did you post an inaccurate summary of the complaint? That is not helpful to anyone.

The company has a bad track record and it looks like it may have even bigger issues than making late payments to shoppers for over a year. You and a few others do not care about that. Great. Nothing is preventing you from working with HS Brands in the future.

@NinS wrote:

That would seemingly be MSF via the first post on this thread, which entailed a court record search. My apologies if it was actually someone else who started the thread with a since-deleted post.

I would never recommend HS to someone seeking a fast payment turnaround, but I've otherwise had only good experiences. Only posting the most extreme negative experiences with an MSC isn't really helpful for those of us who use this forum to determine whether or not to take a shop or work with an MSC.

Now, MSF, for the second time, can you explain your obsession?
Hey folks, just a gentle reminder of our Posting Guidelines - "Add a positive contribution to the community . . . No personal insults. . . We're in this together."

Thank you!
NinS wrote-- I would never recommend HS to someone seeking a fast payment turnaround, but I've otherwise had only good experiences.

Bob agrees--As it applies to my 15 years with SS, that hits the nail on the head. I knew going into my first shop, that payment would not be the following week. As to scheduling, initially it was Evelyn and then KSS, neither with the slightest hitch. I am as satisfied as one could be and will continue our relationship.
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