1. Forums
  2. Mystery Shopping Company Discussion

Another Ipsos Issue?

August 13, 2020 07:35PM
Had a order on-line pick up in store cellphone shop. Cellphone company doesn’t offer that option. Was told in writing to change the shop to buy in store. So I did the shop. Next thing I get an email to cancel the shop. But I already bought a phone and have incurred activation charges. Emailed the scheduler 2 days ago looking for explanation. No answer.

I’ve done 79 shops for this company and this is the first time I’ve encountered issues with both cellphone shops I did. Now what? What would you do?
Reply
Log In
x

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

Already a member? Log In.

More Discussions About Ipsos Mystery Shopping (All Companies)
August 13, 2020 07:40PM
Email the scheduler a second time. I did, after waiting two days. Responded immediately, problem solved.

Do not read so much, look about you and think of what you see there.
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230
Reply
August 13, 2020 07:52PM
Whosear...Thanks. just sent another email. How did they resolve it?
Reply
August 13, 2020 09:28PM
Gave me the answer.

Do not read so much, look about you and think of what you see there.
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230
Reply
August 15, 2020 01:51PM
Heard back from the scheduler. Problem being resolved.
Reply
Sorry, only registered users may post in this forum.

Click here to login