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Maritz platform Ipsos

October 02, 2020 02:56PM
Even though I've done hundreds of shops for Ipsos on Shopmetrics and Sassie, I have my first on the Maritz platform. Because I never worked for Maritz, I'm confused!! First, I applied many times and always was told the gas station shops I chose were 'unable to be assigned' . It was clear they were waiting for assignment! I finally emailed and was assigned five, but why did I have to do that? Also, they give a wide date range when selecting but after selecting, you may be limited to dates you can't do and there's no option to delete or cancel one while keeping the other ten you chose - so you have to go out and start from scratch. Or am I missing something? Any Maritz experts willing to be my mentor until I get comfortable? smiling smiley
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More Discussions About MaritzCX (All Companies)
October 02, 2020 03:50PM
In the past, Maritz allowed self-assign privileges after a shopper completed several (don't know the magic #) shops successfully. I assume they are still following that method. You did the right thing by emailing for them. I bet once you've completed the shops, you'll be able to self assign in the future. As for the dates, there may be rotation issues with the dates. They need a certain amount of time between last month and current so if the shops were done late in the month, earlier dates might not be available. Of course, I'm just guessing about this. I'm not sure why you're seeing it that way. I seem to remember being able to delete a shop before completing the request if I no longer was interested in it, unless something has changed. There should be a box to check "No longer interested" or something similar.

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October 03, 2020 11:58PM
Oh yeah, that seems to be the case but if you get sick for any reason and have to cancel forget there goes your self-assign out the window and you may get it back but then again you may not..
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October 16, 2020 10:36PM
Maritz' magic number for self-assign privilege was 5.
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October 17, 2020 10:25PM
I have shopped for Ipsos for over a year and have always been a ten with them. I had done some shopmetric shops also. Now that they have included Maritz with Shopmetric,I cannot get the platform to work. I have emailed them asking for help, I changed my last name on the Maritz platform to what it is on the shopmetric. Now the system just keeps telling me another shopper is already registered with my ss number and will not let me proceed. I have thought of just deleting myself from Shopmetric, but will that mess up my IPSOS. Any ideas out there, help please.
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