"If you have an account question, we invite you to use our chatbot on ishopforipsos.com! Click on the "Need Assistance" box to get started."
For some unknown (and unknowable! ) reason (or, more likely, no reason at all), IPSOS sent my payment to the wrong e-mail account. They must retrieve it and resend it to the correct e-mail account.
The above is part of the totally unhelpful automatic e-mail response I received.
I can't for the life of me locate this "Need Assistance" on the website.
Anybody tell me how to find it? Please?
TYIA