So does the route offer go to the generic mailbox, or is there a particular dept to submit to?
I think the MSC has always looked at the "miles away" numbers when considering a route request, and used it as possible leverage in negotiating. Nothing is changing, except they are now making the shopper do the work of listing the number of miles. We are still free to set our own fees and turn them down when they lowball.
I am wary, leery, and smh. I am a strong proponent of shoppers being able to identify, explain, and justify their requested payments. This new system might help to reduce bloated requests. But as others pointed out, it also could result in less or no profit to shoppers who encounter unexpected delays. Perhaps someone could add the extra paragraph about unforeseeable delays and bring the matter back toward center.
The link leads to a legal article titled 'The Measure of "Reasonable" Defense Costs in Independent Counsel Situations' and might be an example of finding the middle ground. Insurers may routinely use law firms or attorneys,. or they might create independent contracts with firms or attorneys. Sometimes, there are cost savings for one or the other arrangement. Insurers do not want to over-pay independent contract attorneys.
MSC's do not want to over-pay us.
The costs of insurance that we pay includes something toward the possible need to defend us if we have an incident. Our policies mention reasonable costs. As consumers, we might want to know that our insurance companies are not going to pay an ill-defined 'reasonable cost' to defend us or other insureds. As mystery shoppers, we might not be surprised by an effort to reach some ' method to determine the basis of actual costs that could be billed and approved by an MSC.
Somewhere in the middle should be a good faith effort to match actual costs and fees paid.
Yesterday I offered my services to do a shop on my way home from where I was working, I offered to do it for the regular price of the shop plus a $10 bonus, NOT in any way unreasonable. The scheduler who I have worked with before and never had a problem with, countered my offer with $8, and I refused. Today, less than 24 hours later, she sent out an email offering a $10 bonus, but I'm not on my way home from the other side of that city, and I'm not going to make a special trip..
Keep dreaming Thunder, I'm too fat and too old to be a doormat..
I do the following xxx shops in three states for $1700 304 hr 43 min 2329.3 miles with three nights in a hotel
Independent Scheduler for Ipsos Mystery Shopping replied about submitting the to the PM
I work with him closely and at this point he has let me know that he will NOT consider any offers over $40 per shop for the reshop audits
I don’t have any authority to approve a bonus at all, but I work within the parameters that I am given for this project. Going forward with xxxx these amounts you are asking will never be approved for reshops.