I received an email from them with a subject stating that I had been assigned. There is no shopID in the email at all, only the survey's local, what I assume is the type/round of survey, address, due date, pay rate, etc.@purpleicee wrote:
When you accepted the shop, you should have received an email that confirmed it was assigned to you. That email would show the shop I.D., so would the additional email they send to remind you of your upcoming shop before the due date.
@purpleicee wrote:
Also, you mentioned it was approved. Do you know this from an email correspondence? If so, was it from an editor in particular or was it from the general email they use with no one identified? If the first, you could reach out to that editor, if the latter, you can do the same, but it usually takes 2-3 days for someone to respond.
Hindsight...@hbbigdaddy wrote:
Both shopmetrics and sassie have shop ID. It's the unique shop # for that assignment. As a shopper, you should be keeping track of this.
The assignment emails confirm my expected pay. Other MSC's send me invoices. I download all of the available shop material into a new folder for each shop.@hbbigdaddy wrote:
How else will you be able to track your payments and what has been paid and what has not?
@hbbigdaddy wrote:
Even shops on ISS platform have unique shop #.
I've never had to go back and research a shop # because I put it in my excel spreadsheet when it got assigned or when I started filling out the report. Maybe someone else knows how to search for it in shopmetrics, but I don't and I'm not going to try and figure it out because I do not need to. I do agree, SASSIE is a better platform for this because your completed shops are in your shop log.
@Miss Tori Shopper wrote:
Where do you get this? I completed a shop for them. It was approved. I logged in a couple days later and there's no record of it or payment. I messaged them, they got right back to me asking for the shop ID. I told them I didn't have it but gave them all of the info from the assignment email (location, date, pay). Radio silence.
Is the InstanceID in the SurveyWorksheetView url? I do have that saved but everything was online and none of the printed materials I have are specific to the shop, so no shop ID.
no Completed Jobs@BusyBeeBuzzBuzzBuzz wrote:
Log in on Ipsos' Shopmetrics site.
Click on the three bars in the upper left corner.
Select My Pay.
Select the appropriate pay statement by looking at the Lock Dates. Click to download.
Open the statement. The Survey ID is listed for each shop.
Thank you.@BusyBeeBuzzBuzzBuzz wrote:
Good luck.
I did forward it to them in my first query. They responded asking for the shop ID.@BusyBeeBuzzBuzzBuzz wrote:
Edited to add: If the shop is not listed under My Jobs or My Pay, then you can forward Ipsos a copy of the "Good News: You’ve been Assigned a New Task" email you received when you were assigned the shop. There is, unfortunately, no survey ID in that email. Did you save a copy of the report?
[/quote]@Miss Tori Shopper wrote:
Where do you get this? I completed a shop for them. It was approved. I logged in a couple days later and there's no record of it or payment. I messaged them, they got right back to me asking for the shop ID. I told them I didn't have it but gave them all of the info from the assignment email (location, date, pay). Radio silence.
Is the InstanceID in the SurveyWorksheetView url the shop ID? I do have that saved but everything was online and none of the printed materials I have are specific to the shop, so no shop ID.
@Miss Tori Shopper wrote:
I completed a shop for them. It was approved. I logged in a couple days later and there's no record of it or payment. I messaged them, they got right back to me asking for the shop ID. I told them I didn't have it but gave them all of the info from the assignment email (location, date, pay). Radio silence.
Is it the InstanceID in the SurveyWorksheetView url? I do have that saved but everything was online and none of the printed materials I have are specific to the shop, so no shop ID.
@heywave wrote:
I searched my email by the client name and nothing pops up. I did not receive an email that any were approved, Do you receive emails like that? I just know they were good for payment from periodically checking the status of the jobs.
@heywave wrote:
@Miss Tori Shopper I received my payment today. Notice came through earlier this hour. Those jobs appear in my new Pay Statement.
@shopnyc wrote:
The same thing happened to me. I saw that my shop was being processed and when I logged into Shopmetrics on Sunday, it had disappeared. No pay statement yet, but also no longer pending. Just gone. I emailed my scheduler, Dawn, and she wrote back:
"This is an issue that Ipsos is working on. When payments are being processed, the locations disappear. Once it has gone through, it will appear in your pay statements. Your payment should be received during the next payment cycle."