I just signed up for one to see what they're all about. You're basically just trying to see if you can get an appointment with the service department, but decline actually making the appointment at the end of the call. That part seems easy enough. However, there are waaaaay more questions on the report form than I would like for a $9 shop. You have to write about how the service department handled the appointment-setting, your satisfaction with the call, etc., and there are several questions requiring narratives. Then onto the web inquiry. That part is even more involved. You have to answer several questions about how easy or hard it was to navigate the site, as well as input all the opening and closing times for each day of the week. I mean, seriously, 14 separate boxes for each day's opening and closing times. A screenshot isn't enough? Oy. And then there are a few questions requiring narratives on any positives and negatives, and level of satisfaction, regarding the website. Plus a few screenshots to upload.
I'm not going to request any more of these.
Edited 2 time(s). Last edit at 10/01/2022 01:11AM by shopnyc.