Ipsos
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I don’t really care to say. If anyone else identifies, I’m sure they would know who it is. But I’m just venting, not sure if I would like to mention the name.
You don't need to mention a name, it's Ipsos. They used to be a good company to work with, and then they changed their ways, and now it's like working with AI. IF everything goes well on your shop, then it's a good company to work with and everyone appreciates their fast payment schedules. But if ANYTHING doesn't go according to plan, then the shopper is deemed guilty right away, the shop is rejected, and they vanish into thin air without the possibility of explaining yourself. I've been shopping for 10 years, the only shops I had rejected were Ipsos shops, and only in the past couple of years. It's a good idea to veer away and find other companies - there are tons of them that are most business-friendly with their shoppers.
Exactly. No need to mention a name and it’s not like they have a ton of schedulers anyways smh. And yeah you’re straight on with this explanation. I’m not even bothering responding to the rude emails anymore from this scheduler. It’s clearly their problem, as they don’t treat ANYONE with decency or respect, and you’re right if anything goes not according to plan, it’s automatically the shopper’s fault. They literally don’t care about us and we are the ones doing the work. I’m just happy I’m nice to people I work with or am friends with in my personal life and treat everyone with respect and am professional. They are NOT. And exactly it’s a ton of companies that do treat us well. Thank YOU!! Charlhenri!
I have a friend who does very few shops nowadays (used to do so many more 10 years ago). This shopper has complained about an Ipsos scheduler and shown me some of the conversation. This shopper admits you cannot read tone/emotion in email, but it comes across as rude and demeaning. I recently have had trouble with a scheduler. Not much trouble, but noticed some email correspondence that seemed "rude" when this scheduler has been great before. Not sure what the scheduler is going thru in their life personally. I try not to take it personally. I figure the scheduler is stressed and tired of flakes. That doesn't mean their behavior is acceptable, but I'm trying to be more understanding (I'm usually not this way). I found another scheduler with IPSOS that is much more helpful/friendly and try to go thru that scheduler as much as possible.
And it looks as if they might be trying to steal the burger and hotdog drive-in client from Marketforce. I just got an e-mail stating you had to use the client's app to place your order.
@wrosie wrote:
And it looks as if they might be trying to steal the burger and hotdog drive-in client from Marketforce. I just got an e-mail stating you had to use the client's app to place your order.
I tried a couple of those and they were very fast approval and payment. Hoping it's a full on move to Ipsos!
@_justjennifer_ wrote:
@wrosie wrote:
And it looks as if they might be trying to steal the burger and hotdog drive-in client from Marketforce. I just got an e-mail stating you had to use the client's app to place your order.
I tried a couple of those and they were very fast approval and payment. Hoping it's a full on move to Ipsos!
That's exciting! I have to look out for it. Shopmetric or Sassie?
This isn’t just a one or two time thing, it’s everytime I work with this particular scheduler. I’m also a business professional and don’t find their emails to just be my perception, I do think they are demeaning, disrespectful and rude. But hopefully you did have a better experience. I def don’t take it personally. And yea everyone is going through a hard time, but still they def don’t care if we are going through a hard time. Hopefully eventually the person just gets replaced by someone better tbh but thankfully there’s other companies
Sassie 
@OEShopper wrote:
@_justjennifer_ wrote:
@wrosie wrote:
And it looks as if they might be trying to steal the burger and hotdog drive-in client from Marketforce. I just got an e-mail stating you had to use the client's app to place your order.
I tried a couple of those and they were very fast approval and payment. Hoping it's a full on move to Ipsos!
That's exciting! I have to look out for it. Shopmetric or Sassie?
@_justjennifer_ wrote:
@wrosie wrote:
And it looks as if they might be trying to steal the burger and hotdog drive-in client from Marketforce. I just got an e-mail stating you had to use the client's app to place your order.
I tried a couple of those and they were very fast approval and payment. Hoping it's a full on move to Ipsos!
We have several of them here in my area.. However, only one of them is showing .. Will it be all of them or just certain ones.
I also saw that e-mail about ordering from the app but sadly some one already grabbed it
Edited 1 time(s). Last edit at 12/14/2022 03:25AM by Isaiah4031a.
I have done several with the app. You have a much wider range of food to order. Yay!
After too many days later Email responses and then, questions and or comments that should not have been needed, my usual mode of dealing with scheduler with IPSOS is to not. I realize, of course, that the questions about a bonus predicated on mileage seems to be something that upper management asks I find those questions irrelevant, by the way.
Yes, there are instances when the questions are required. But, for me, I tend to shun those instances as best I can.
I still wonder why when shops listed, have their rotation removed that the scheduler must be contacted.
Yes, there are instances when the questions are required. But, for me, I tend to shun those instances as best I can.
I still wonder why when shops listed, have their rotation removed that the scheduler must be contacted.
Sounds like Alyson Whitten. She’s awful.
She used to work for Jancyn. Can't believe she's still scheduling.
Yeah, Alyson Whitten was brought into Ipsos after they bought out GfK. She pretty much came with the furniture.
Edited 1 time(s). Last edit at 12/17/2022 01:57PM by AWhitman.
Edited 1 time(s). Last edit at 12/17/2022 01:57PM by AWhitman.
I have one scheduled for Thursday. Used to do them for another company. They really are fast and easy. Can't wait. I hope Ipsos keeps this client.
Haven’t worked with her, was speaking on someone else. But will look out. Thanks.
Is it possible to deal with a scheduler that is not offering the job? I never would have thought of that.
Not to my knowledge. But like another person said, just try to work with a diff scheduler. Which would limit the jobs but that’s still better than not being treated like a valued contractor.
Happy new year! So sorry to hear about that!! I hope a much better opportunity comes up for you and soon. And I totally identify with how it makes it even tougher being disabled. Here’s to new opportunities!
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You're biting off more than you can chew. Best to not overschedule and get overwhelmed, especially when you don't have the funds available to cover the travel costs and wait weeks for editing and payment. This job isn't for everyone, and the long routes are exhausting.
Edited 2 time(s). Last edit at 12/31/2022 08:33PM by mjt9598.
Edited 2 time(s). Last edit at 12/31/2022 08:33PM by mjt9598.
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Post deleted for including quote from earlier Forum poster's violation.
@Secretshoppergal Sorry to hear about the apparent short pay situation. I wish that on the Sassie side they itemized what jobs they are paying when they issue payment like on the Shopmetrics side.
SSG,
You are desperate for money. As such, you are the type of shopper Ipsos' marketing plan seeks; those willing to work for smaller fees if it arrives quicker. That IS business.
Your comments strongly suggest you have little, if any, experience with self-employment. You crashed when you needed to report. You felt entitled to some slack. You assumed that not receiving NO was a tacit YES.
I was in your shoes in the 60s, when I first became self-employed. My money was budgeted so tightly, there was not any leeway. I well recall the frustrations of being needy. Please keep us posted on your progress.
You are desperate for money. As such, you are the type of shopper Ipsos' marketing plan seeks; those willing to work for smaller fees if it arrives quicker. That IS business.
Your comments strongly suggest you have little, if any, experience with self-employment. You crashed when you needed to report. You felt entitled to some slack. You assumed that not receiving NO was a tacit YES.
I was in your shoes in the 60s, when I first became self-employed. My money was budgeted so tightly, there was not any leeway. I well recall the frustrations of being needy. Please keep us posted on your progress.
Thank you all for your input and suggestions...yes I have a lot to learn, been only a month. Obviously if I state in my post that I a novice and in over my head you just simply repeating this sentiment to me is not in a word helpful. The problem with public forums is everyone should be giving advice based on their experiences to help us newbies grow and learn but most times it is just a place for people to make others feel stupid for reaching out in the first place.
Great reply thanks
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Welcome to the Forum! Sorry, but your post violated a Forum rule which states NOT to name the Client in the same thread where the MSC has been named. Your posted named the Client in the 8th or 9th sentence in your first paragraph. Post removed. Feel free to remove the violation and then re-post.