Hi- I am a scheduler - I have no input at all on the guidelines or any scenarios that the clients choose. I could have written a longer email message saying exactly the same thing, but worded with more words. The guidelines have changed, so starting tomorrow those are the ones we follow. I just tend to be direct, but didn't think there were questions that weren't answered. Thinking back what I should have said to the shopper is that the guidelines have changed, and if you aren't comfortable with them, as an independent contractor, you have every right of course, not to accept these shops. But to me they both seem to say the same thing, so I went for quick to move on.