How do you get in contact with a live person at IPSOS?
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It’s doubtful that you can. You used to be able to, but Ipsos has become onerous over the years. You have to wait for them to contact you.
It’s horrible!!!
It’s horrible!!!
LOL
@jmljackson4gmail.com wrote:
How do you get in contact with a live person at IPSOS?
Paste a sticky note onto cardboard Fred and hope someone sees it?
Since Ipsos has drastically raised shop pay across the board, they can no longer afford to pay a person to respond to our phone calls and e-mails to answer questions?
This just made me LOL. Best sarcastic font comment of the day!
@wrosie wrote:
Since Ipsos has drastically raised shop pay across the board, they can no longer afford to pay a person to respond to our phone calls and e-mails to answer questions?
They would like you to message them through Facebook. I know that is borderline ridiculous but since they no longer do phone calls or emails, they respond there. Go to their page and click on "Message". You'll also notice they direct people to use that method.
[www.facebook.com]
There used to be a manager, Carey Medina, who you could email and she would respond but appears she isn't there any more.
[www.facebook.com]
There used to be a manager, Carey Medina, who you could email and she would respond but appears she isn't there any more.
@jmljackson4gmail.com wrote:
How do you get in contact with a live person at IPSOS?
They got rid of the lady that threatens shoppers already? Who is going to treat us like we are slave labor without Carey?
Carey is still there. Six staff members are listed on the "news" section of their Shopmetrics site, with email addresses for five of them.
Edited 1 time(s). Last edit at 01/10/2023 09:56AM by mjt9598.
Edited 1 time(s). Last edit at 01/10/2023 09:56AM by mjt9598.
Regarding what? If it's a scheduling matter, you may be "lucky" enough to have Karen and communication should not be a problem. If there's no scheduler attached to your shop, good luck finding someone to respond quickly. If it is about something else, I would expect a quicker response if you went the social media route instead of relying on email.
@jmljackson4gmail.com wrote:
How do you get in contact with a live person at IPSOS?
Do they have any?
I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.
I've learned to never trust spell-check or my phone's auto-fill feature.
[www.facebook.com]
[www.facebook.com]
[www.instagram.com]
[twitter.com]
[www.facebook.com]
[www.instagram.com]
[twitter.com]
@BirdyC wrote:
Do they have any?
@BusyBeeBuzzBuzzBuzz wrote:
[www.facebook.com]
[www.facebook.com]
[www.instagram.com]
[twitter.com]
@BirdyC wrote:
Do they have any?
I was being facetious, of course!
I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.
I've learned to never trust spell-check or my phone's auto-fill feature.
awwwwwwwwwwwwwwwwww I REALLY REALLY try and respond as fast as I can!!!! mystery.shopping@ipsos.com is still an option if it is an ishopfirst shop.
I really don't think mystery.shopping@ipsos.com is an option. The response rate from mystery.shopping@ipsos.com is about 10%. And if you get a response, its days later and most of the shops are time-bound so any response is too late. Thats the crux of the issue. YOU are wonderful and responsive!
@KarenSchedulesForIpsos wrote:
awwwwwwwwwwwwwwwwww I REALLY REALLY try and respond as fast as I can!!!! mystery.shopping@ipsos.com is still an option if it is an ishopfirst shop.
I just email some of the people from Ipsos who have emailed me. I usually get a response.
Had an issue with an editor rejecting a shop for what I considered to be an invalid reason. I forwarded the details to mystery.shopping@ipsos.com and the project manager fixed it within one business day and responded directly to me.
I've emailed that address for other things in the past and not received a response... seems to be hit or miss, but I was happy with the rejection being fixed.
Edited 1 time(s). Last edit at 01/13/2023 02:30PM by boridi.
I've emailed that address for other things in the past and not received a response... seems to be hit or miss, but I was happy with the rejection being fixed.
Edited 1 time(s). Last edit at 01/13/2023 02:30PM by boridi.
Karen is awesome! Both as a scheduler and as a colleague!!!
Edited 1 time(s). Last edit at 01/23/2023 11:03PM by krattner.
Thank you!
Kate Rattner, Mystery Shop Scheduler
kateschedules@gmail.com
Sign up for my database for several shop opportunities!
[docs.google.com]
Kate Rattner, Mystery Shop Scheduler
kateschedules@gmail.com
Sign up for my database for several shop opportunities!
[docs.google.com]
Edited 1 time(s). Last edit at 01/23/2023 11:03PM by krattner.
Awwww Kate, I LOVE working with you and feel the same about you 
It's been my experience that one is never able to speak to a person with this company. Exclusively via email.
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