I used to do a lot of shops for Coyle when I lived in NYC. When I started doing them, in 2010, they had two divisions. I worked for the one that had mostly corporate employee dining rooms, museum employee cafeterias, and higher-end but still casual restaurants. They were scheduled by Francine Bryan at Quality Scheduling and that division used Prophet. I did a lot of those for her and loved them.
I never thought the reports were that onerous. But I'm a bit of a foodie and dined out frequently in NYC (that's just the lifestyle there), so I loved getting reimbursed for a good meal and didn't care how long it took me to complete the report! Yes, the reports were pretty long, but I don't recall ever grumbling about them. And I loved being allowed into these corporate dining rooms with a special pass! It was fun to have a fancy lunch with a view of the city, surrounded by upper-level managers and executives at big companies and investment firms, or to be able to go behind the scenes at a major museum. I took a friend with me on a couple of them that allowed me to bring a guest. I remember one was for dinner in the rooftop dining room at a museum, just for the trustees. VERY fancy!
You had to apply separately for the hotel and fine dining division via Coyle's website. I remember they were very picky and I had to prove to them I had experience with the other division. The fine dining/hotel division used Shopmetrics. For some reason, during a convo I had on the old Volition forum, I mentioned this and a lot of shoppers were not aware of the two divisions. Anyway, at some point, there was some kind of reorganization and it all became one. I had to work with other schedulers who didn't know me. It was like pulling teeth to get an assignment. I don't know what became of Francine. Eventually I just stopped working for them because I would submit applications and never get assigned.
It breaks my heart that they don't have any shops where I live now. I do not do fast food shops, as I love fine dining. We have a few high-end dining establishments near me, but I doubt they would have them shopped. I see Coyle is now doing airport terminal shops, in NYC, so I guess that's why CSE doesn't have many there anymore. But anyway, if I had the chance again, I would definitely do a fine dining shop for Coyle even if it took two hours to complete the report!
Edited 5 time(s). Last edit at 04/04/2023 02:28AM by shopnyc.