You are new. Don't try to complicate things up front.
They use 2 software platforms. One is called SASSIE that quite a few companies use.
login here with that [
www.us-sassie.ipsosmysteryshopping.com]
then they use SHOPMETRICS which is another one several companies uuse.
login here with that [
ishopforipsos.com]
I have shopped 20 years and don't even bother with the presto. Get familiar with the easy stuff first, then add to your list after that.
The "ISS" program with IPSOS is the beginning period of a project. There is no scheduler to work with. Once shops sit on the job board for awhile, then a scheduler gets added to help complete the shops for that period.