AboutFace

I have shopped for AboutFace for a number of years, but have not seen any shops
listed and have not received any emails regarding openings in 2023. Has anyone else experienced
this or has the company changed their portal? I appreciate any feedback and replies.
Thank you,

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I can say a number of the past personnel are in high positions with the largest MSC.
Both me and my son really enjoyed working for About-face, but the project that I was working on got changed or something and I didn't get to do it anymore. And the project that my son was working on was moved to a different mystery shopping company and then he aged out. Neither of us get any emails from About-face anymore, we don't know why. I haven't worked for them in several years now and I haven't haven't seen anything with their name on it and at least two years.
Many years ago, I enjoyed their projects, but frequently had to chase for pay. I stopped shopping them a long time ago and haven't seen anything for them in at least a year.
Thank you for the reply. I tried to contact them by phone and email, but
with no response. Wondering if they have joined the other company or?
Out of curiosity, I just called AboutFace and spoke to Paige Hall, who is listed on their site as being in charge of Strategic Partnerships. She told me the "research side" of the business was sold to another, larger MSC, and they are only doing consulting now. I tried to find out who bought them, but she said she could not reveal it because it is still in the process, but she did say she thought I probably wouldn't be able to guess because it's a company that is not based in the US which now wants to expand into the US market. I told her that was sad because I used to love working for them and she replied, "Aww, I love our shoppers!" She also said that during the pandemic, that side of the business wasn't profitable for them anymore, and they just couldn't bounce back enough to keep on doing it. So, it's been sold!

I did so-o-ooo many shops for AboutFace when I lived in NYC. Cosmetics shops in high-end and regular department stores or boutiques, mostly. I loved doing those! No opportunities like that where I am now, but I was really surprised when I recently checked their job board to see that there was nothing available ANYWHERE! I had a feeling something was up. I thought they always paid decently and they were never late to pay.

Edited 1 time(s). Last edit at 05/01/2023 05:17PM by shopnyc.
I believe I read here that IPSOS is a French company. That along with what purpleicee stated above should give you the answer to who bought the mystery shopping portion of their business.
Thank you for the information. I hope they or the company that purchased them will reach out to us with information and the opportunity to continue working with them?
Per ShopNYC about what Paige Hall said regarding the sale of About face, " but she did say she thought I probably wouldn't be able to guess because it's a company that is not based in the US which now wants to expand into the US market."
If you are all thinking about the same large msc we all know and probably work for it does not fit the quote above But perhaps she had no idea they were already here big time,
I think IPSOS was rooted in Belgium. But as @sandyf stated, the contact at About Face, did not realize they already had a HUGE U.S. presence, if they are indeed the company that absorbed them.
I highly doubt Paige Hall wouldn't know about Ipsos. After I posted here about our convo, I saw that she's also the founder and CEO of AboutFace. So, I am sure she's fully aware of Ipsos's presence in the US. Either it's a totally different MSC from outside the US, or it's Ipsos and she wanted to throw me off the track so I wouldn't guess. I have a feeling it's not Ipsos.

And I absentmindedly left out her full surname in my previous post - it's Hall-Hartsfield.
.

Edited 1 time(s). Last edit at 05/02/2023 11:28PM by shopnyc.
IPSOS is headquarted in France, not Belgium. And everyone in the industry knows that it already has a hugh MS presence in the US. The other very large French MSC has only a narrow presence in the US and would easily be able to purchase any of the US based MSCs for cash but I cant see them going for About Face.

It might be Shoppers Confidential, a Canadian MSC with a minimal US presence or one of the other Canadian MSCs. Likewise, it could be from some other country.

Edited 1 time(s). Last edit at 05/13/2023 10:05PM by Rousseau.
@Rousseau - Thank you for the French business lesson. I stand corrected!
Merci mille fois!
I am semi-sure it isn't Shoppers Confidential.

Karen Holland
Independent Scheduler for Ipsos
[www.ishopforipsos.com]
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