Ripped off by Cirrus using sharedshopper login
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"BrianGygi New Participant 8y
"they had me log in and do the shop under the name "sharedshopper."
"I wrote the booker who assigned me the shops, but of course heard nothing."
Huh?
"they had me log in and do the shop under the name "sharedshopper."
"I wrote the booker who assigned me the shops, but of course heard nothing."
Huh?
I intend to live forever. So far, so good.
Hey Brian, I do not work for Cirrus and I am sure someone who does will send you contact info they have but in the meantime are you sure this job was from Cirrus and not some sort of scam? If you kept the original emails you got about this shop see if you can hit reply or carefully check the url you used. To me where I live payment of $235 for any shop sounds like a big scam...The most I have seen on any storage shop is $40 but then we rarely have bonuses over $5 here.
And yes, what is a booker? Usually they are called schedulers but then again i do not shop for Cirrus.
And yes, what is a booker? Usually they are called schedulers but then again i do not shop for Cirrus.
Maybe "booker" is being used for "booking agent", but still an odd term. It also sounds like a scam to me as well.
I found this on a Yelp review of Cirrus from November 2022, so may be a current number...it's worth a try: "The CEO is Monnie Howard with phone number 714 504 5339." Maybe at least they can tell you if this is a scam or not. Using a Paypal address of "sharedshopper" screams SCAM to me, I'm sorry to say.
Edited 1 time(s). Last edit at 05/31/2023 08:46PM by guysmom.
I found this on a Yelp review of Cirrus from November 2022, so may be a current number...it's worth a try: "The CEO is Monnie Howard with phone number 714 504 5339." Maybe at least they can tell you if this is a scam or not. Using a Paypal address of "sharedshopper" screams SCAM to me, I'm sorry to say.
Edited 1 time(s). Last edit at 05/31/2023 08:46PM by guysmom.
I'm sorry, I meant scheduler.
I did one of these before. It was to call an apartment complex, iirc.
For those who have not seen them, the company has you log in with a shared username, and then you are filling out what basically is like a "group report". With the one I did, some other shoppers had already put notes on their section of the report, and then you are supposed to add your name, time of call, add'l notes as well. It is a very odd set up I have never encountered in my ~15+ years of shopping. You have no visibility to when that whole shop report is submitted, how they track your payment, etc.
I never wound up getting paid for it either - the complex didn't answer the phone, and it was I think $5 and not even worth chasing them at the time for it.
I would see if you can find any of their info on social media and keep contacting them about your payment. I don't have any other advice besides continue hounding them and then not doing this format of shop again. They have been around a long time so I don't think it was a scam.
For those who have not seen them, the company has you log in with a shared username, and then you are filling out what basically is like a "group report". With the one I did, some other shoppers had already put notes on their section of the report, and then you are supposed to add your name, time of call, add'l notes as well. It is a very odd set up I have never encountered in my ~15+ years of shopping. You have no visibility to when that whole shop report is submitted, how they track your payment, etc.
I never wound up getting paid for it either - the complex didn't answer the phone, and it was I think $5 and not even worth chasing them at the time for it.
I would see if you can find any of their info on social media and keep contacting them about your payment. I don't have any other advice besides continue hounding them and then not doing this format of shop again. They have been around a long time so I don't think it was a scam.
Like Joanna I have done these before. The key is to submit your invoice with those shops included and that's how you get paid to your PayPal. They do,some reason , use shared reports for some of their projects. But the fact that you have to send the invoice is how you get paid for those. And any of the other work for that matter.
Thank you all for the replies. I know this is not a scam because I have done shops for Cirrus both before and after and got paid for them, although slowly. The reason it was $235 is that the invoice was for three shops, two at $75 and one at $85. Well thank you, guysmom, for the number. I also found an 888 number which I called and left a message for Monnie Howard. If she doesn't get back to me, I will try the 714 number. I will keep you posted about the results!
Foodluvr,
How do you send in an invoice for these phone call shops? I also did some if the group apartment shops a while ago.
Those were the last shops I ever tried for this MSC.
How do you send in an invoice for these phone call shops? I also did some if the group apartment shops a while ago.
Those were the last shops I ever tried for this MSC.
I haven't shopped them in awhile but it used to be the same manual invoice you send every month for payment of all shops done.@wrosie wrote:
Foodluvr,
How do you send in an invoice for these phone call shops? I also did some if the group apartment shops a while ago.
Those were the last shops I ever tried for this MSC.
From their website:
INVOICE Submission: invoice@cirrusmktg.com QUESTIONS Contact: questions@cirrusmktg.com
EVERY shopper MUST submit an invoice for services rendered. As a subcontractor it is your responsibility to submit a completed invoice at month end.
You can utilize the invoice on the Shopper Central page or use your own...you're the boss!.
Edited 1 time(s). Last edit at 06/01/2023 11:30PM by foodluvr.
There is a reason why a great many seasoned shopper refrains from accepting shops from Cirrus.
@foodluvr I think @BrianGygi said they reached out to questions.
@BrianGygi since these were storage shops, was the booker/scheduler someone with the initials D.S.? I am not sure if we can post the person's name here without getting in trouble. I would reach out to that person again and explain that you need to speak with someone in accounts payable. That is the person I remember as the contact that graded your test so that you could qualify for these jobs.
I have heard of people complaining about late payments other than the 3 plus months, but sometimes it was an issue of them not submitting an invoice, but you have done that. Even when you send an invoice, you have to send them a reminder. You said you also reached out to questions.
I would send another email to questions and explain that you sent the invoice for jobs on January 31st and you were sending a reminder since you have not received payment and the payment date has passed and you should have received it on May 5 per Cirrus guidelines. Attach a copy of the invoice. I have received payment very quickly after sending the reminder.
What was their form response?
@BrianGygi since these were storage shops, was the booker/scheduler someone with the initials D.S.? I am not sure if we can post the person's name here without getting in trouble. I would reach out to that person again and explain that you need to speak with someone in accounts payable. That is the person I remember as the contact that graded your test so that you could qualify for these jobs.
I have heard of people complaining about late payments other than the 3 plus months, but sometimes it was an issue of them not submitting an invoice, but you have done that. Even when you send an invoice, you have to send them a reminder. You said you also reached out to questions.
I would send another email to questions and explain that you sent the invoice for jobs on January 31st and you were sending a reminder since you have not received payment and the payment date has passed and you should have received it on May 5 per Cirrus guidelines. Attach a copy of the invoice. I have received payment very quickly after sending the reminder.
What was their form response?
@Rousseau wrote:
There is a reason why a great many seasoned shopper refrains from accepting shops from Cirrus.
Agreed!
I did submit an invoice, as I mentioned above, for $235 for three audit jobs. I did it all the right way, I have submitted invoices to them both before that and since with no problems.
I assume you used your actual name and your own PayPal email address on the invoice.
@BrianGygi wrote:
I did submit an invoice, as I mentioned above, for $235 for three audit jobs. I did it all the right way, I have submitted invoices to them both before that and since with no problems.
Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008
Well, thanks you Guy'sMom, this morning I called the 714 number you suggested and Monnie Howard actually picked up! She was very nice, I explained the problem and she said she would check on that. And, I just received my payment! So sometimes direct contact does work! Thank you to all the people who responded.
I'm still curious why they'd have you use a sharedshopper login. Did she say explain that part?
They have been doing that for years. The shared login leads to a shared spreadsheet where the results get answered. All I can figure is that this way, the data aggregation process is already done.
@Mellifluy wrote:
I'm still curious why they'd have you use a sharedshopper login. Did she say explain that part?
Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008
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