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ACL Website Lagging when writing comments for shops

October 03, 2023 09:15PM
Is anyone else experiencing a lag when typing in the comments boxes while filling out a shop form for ACL? I don't experience lag on any other websites, but I am experiencing this problem with ACL. I find myself writing in a document and copying it into the comment boxes because it becomes so annoying.
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October 03, 2023 10:40PM
Yes!! I lost half of my work yesterday on that website. Thought it was my wifi being wonky.
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October 03, 2023 11:23PM
Yes! Keep doing what you're doing!
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October 04, 2023 12:19AM
Weird. I filled out a report for ACL today with no issues.
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October 04, 2023 01:08AM
I'm noticing it too. I thought it was just because I'm using a wireless keyboard, but I was on my laptop today and it was seriously delayed when typing into the boxes. So now I'm typing into a word doc and then copy and pasting.
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October 04, 2023 01:30AM
It is interesting what something like this will make you think! I have noticed this problem for a several weeks with ACL. When it first happened, I was using a new mouse and that that was causing the problem.

@foodluvr wrote:

I'm noticing it too. I thought it was just because I'm using a wireless keyboard, but I was on my laptop today and it was seriously delayed when typing into the boxes. So now I'm typing into a word doc and then copy and pasting.
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October 04, 2023 12:46PM
Yes! Very annoying.
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October 04, 2023 12:46PM
I ended up copying and pasting yesterday as well. It was frustrating.
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October 04, 2023 02:40PM
Yes, it has been happening to me. I used to see the same problem on SecretShopper's forms, as well. As a former web programmer, I chalk it up to some background process running (poorly and slowly) after a keystroke triggers it.
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October 08, 2023 01:27PM
I was chatting with the ACL scheduler. They are aware of the issue and are working on a fix. It was better for me Friday, so crossing fingers!
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October 08, 2023 05:11PM
Same. I changed the batteries and all.

@foodluvr wrote:

I'm noticing it too. I thought it was just because I'm using a wireless keyboard, but I was on my laptop today and it was seriously delayed when typing into the boxes. So now I'm typing into a word doc and then copy and pasting.
Reply
October 08, 2023 10:08PM
I haven't done an ACL shop for months now but remember this happened several times last year. I lost one report. I would save all my narratives in Word.
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