360 Relay
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I’m doing my first one today for them. I’ll let you know. 
Were there no actual guidelines? You just had to look at each section of the report and figure out what to do?
On the guidelines, it did state the photo requirements. I admit that I did miss that part.@viv0412 wrote:
Were there no actual guidelines? You just had to look at each section of the report and figure out what to do?
But before going to the shop, I went through the sections of the report to make sure what all I needed to capture. The last part was the Receipt section. The last line was food and beverage receipt, but then right after on the same line, it did state photo of food and drink. I skimmed it and missed that.
I think this is the company that used to be Goodwin? If so I've done a few shops for them, dinner cruises and LOVED them.
I’ve done dozens and dozens of shops for them. They have easy reports that get approved quickly and good scheduler communication but if you miss a guideline they will reject the report.
I have bad experience with 360 unfortunately. It was for a purple fitness shop. I went to one of the location and the staff did not even offer me the tour, so I request to check the location myself, I walked around the whole area, did what I need to do (I did multiple of them already so I knew the routine) left and finished my report...2 days later I was "deactivated by them on ISS" due to "fraudulent shop" claiming that "I lied" on the report saying that I told the front desk that I refused to take the tour "because I am too busy". When I confront with the scheduler, she said that "She has CCTV footage" but she could not describe my clothing, my hair style, NOTHING! She could not provide me anything to proof that the person she saw is me neither.
It was only $25, but since that I stop doing shops for them completely
Edited 1 time(s). Last edit at 05/07/2024 04:22PM by kisekinecro.
It was only $25, but since that I stop doing shops for them completely
Edited 1 time(s). Last edit at 05/07/2024 04:22PM by kisekinecro.
I had the exact same experience with a Hotworx shop. I asked the scheduler to please ask the location to send them a copy of the video. They wouldn't do it. They admitted that I worked the shop but I gave the staff member a terrible review. It turned out to be the owner who got extremely angry and accused me of going into a locker and throwing a customer's cellphone. UNBELIEVABLE!! I wasn't paid for that shop although I had worked HOTWORX shops numerous times for this company and have a 10 rating. I won't work for this company again. I seriously considered filing in small claims court against HOTWORX. This franchise owner lied and the video would back me up. Even if she destroyed the video, I have this company's emails to prove what this owner told them.
You may want to hide the client name as this forum seems to have a rule not allowing MSC and client be in the same threat at the same time
I access them via their shopmetrics site not iSecret Shop.
once upon a time, they were Goodwin something 10 years ago, they changed their name, several times actually. They set a pay amount that doesn't cover the required purchases, they do NOT offer reimbursement. So almost everything you do for them ends up out of pocket. I don't know or remember all of the names, but there have been several with 360 in it. As far as I can tell they are still doing the bookstore coffee shops for less than a powdered coffee beverage and a gas station danish costs in their stores. They offer taking pictures of menus at some local chain restaurants. I think they still do the Indian Casino shops in CA, but I don't know for sure.
I’ve done shops for them and have had all positive experiences. I’m sad that my favorite restaurant shop from them was just discontinued.
Did a shop last night (my first for them). It was approved last night already and is scheduled for payment. It wasn’t a difficult job, but I really do not like the format of isecretshop.
Okie, I give you 100 stars for admitting your mistake. We get so many shoppers who come on here and talk about having a shop rejected and they did nothing wrong. In the end after 35 comments in the thread it finally turns out they missed something but they never admitted to it. So KUDOS to you.
By the way, looking at report questions does not always show you everything you need to know. Often times when actually filling in a report some questions will activate a new series of questions that only pop up if you answer a certain way.
By the way, looking at report questions does not always show you everything you need to know. Often times when actually filling in a report some questions will activate a new series of questions that only pop up if you answer a certain way.
@Okie wrote:
On the guidelines, it did state the photo requirements. I admit that I did miss that part.@viv0412 wrote:
Were there no actual guidelines? You just had to look at each section of the report and figure out what to do?
But before going to the shop, I went through the sections of the report to make sure what all I needed to capture. The last part was the Receipt section. The last line was food and beverage receipt, but then right after on the same line, it did state photo of food and drink. I skimmed it and missed that.
Thanks, in the moment, I was bummed about it, but now have moved on. While the attachment description could have been better worded, it did state it in the guidelines.@sandyf wrote:
Okie, I give you 100 stars for admitting your mistake. We get so many shoppers who come on here and talk about having a shop rejected and they did nothing wrong. In the end after 35 comments in the thread it finally turns out they missed something but they never admitted to it. So KUDOS to you.
By the way, looking at report questions does not always show you everything you need to know. Often times when actually filling in a report some questions will activate a new series of questions that only pop up if you answer a certain way.@Okie wrote:
On the guidelines, it did state the photo requirements. I admit that I did miss that part.@viv0412 wrote:
Were there no actual guidelines? You just had to look at each section of the report and figure out what to do?
But before going to the shop, I went through the sections of the report to make sure what all I needed to capture. The last part was the Receipt section. The last line was food and beverage receipt, but then right after on the same line, it did state photo of food and drink. I skimmed it and missed that.
Thanks for the replies. I am going to stick with some of the shops they do offer that I have done before. Thanks for the heads-up on those fitness tour shops. Considered doing some, but it seems like they're pro-client no matter the circumstances. I'm sorry to hear. That is very concerning. I'm going to tread lightly with this company.
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