@hbbigdaddy
They go on a long stretch of shop Sun/Mon/Tues, edited/approved by Friday, paid the following Tuesday. Some shoppers become accustomed to that.
Then suddenly they go on a stretch of not editing/approving until the next Friday, + 7 more days (or more).
To your earlier point, you are right they are still the fastest payer. I could be wrong, but think its the inconsistency that likely frustrates some of the shoppers you are referring to.
@hbbigdaddy wrote:
I agree that if they are going to return for more details or question something, it's better to have it sooner than later because the more shops we do and the more time that passes between could lead to forgetting details.
I was coming at it from the standpoint of people wanting their money sooner because I have seen others complain about that with Ipsos which I feel is a lame complaint for them.
I really only do 2 or 3 shop types with Ipsos (Chinese/bank stuff/occasional Italian) that I really do not have any problems with them asking for additional information. For those that love those petroleum clients, that is different story.