RED FLAG- HS Brands

couponanimaniac · 2025-10-21T17:31:44+00:00

Hi all, I wanted to summarize my experience with HS Brands. I want to first state that I did not take one of the requested photos, and I noted this in my survey after the shop. I was upfront and explained why that happened. I spent a considerable amount of time and money on this shop, so I was acting in the good faith that being honest and upfront would act in my favor, but it didn't. My experience with other MSCs is that they work with you if you provide context. They returned the survey and asked for additional information. They did not ask about this photo. I responded promptly and showed where the guidelines covered their questions. It was then returned this morning and the contact I have had with them shows that it will not be paid for the reason of the missing photo. I was surprised that they requested additional information and did not note this issue at all. I have requested clarification as to why they requested additional information if they were going to deny the shop. This required additional work on my part that was unnecessary and makes me wonder if they will use my information and feedback even though I will not be reimbursed. This is a red flag to me, and I just wanted to share my experience. I understand not being reimbursed because I forgot one photo, but it looks bad on them to ask for additional points if they were just going to deny it.

RED FLAG- HS Brands

December 28, 2025 11:13PM

FYI I have called the company in a situation like that and asked for the person that I spoke with. If they identify the name correctly I can use that.

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RED FLAG- HS Brands

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